Sr. Business Analyst, Digital

Role Overview

Support business analysis activities on medium-to-large projects within a digital mortgage transformation program.

Apply advanced business analysis capabilities in complex situations and guide other professionals.

Own requirements delivery activities, including planning, elicitation, analysis, documentation, management, and support.

Responsibilities

• Manage Agile ceremonies with the Product Owner and help decompose epics into user stories.
• Refine user stories with acceptance criteria, assumptions, constraints, dependencies, business rules, and data elements.
• Lead stakeholder analysis, collaborative refinement sessions, and requirements walkthroughs.
• Maintain reusable requirements documentation in Confluence and support application UI design.
• Document test scenarios, support developers through build and testing, and apply coverage analysis.
• Provide guidance and support to junior business analysts.

Required Qualifications

• At least 5 years of business analyst or business systems analyst experience.
• At least 2 years of experience on Agile projects.
• Experience independently gathering business and systems requirements.
• Experience with online banking or mobile banking.
• Knowledge of requirements methodology across Agile and Waterfall frameworks.
• Experience with user stories, specifications, business context diagrams, and process maps.
• Experience on projects valued above $2 million.
• Experience facilitating groups of 20 or more stakeholders.
• Bachelor’s degree from a university.

Required Skills

• Excellent communication, collaboration, adaptability, attention to detail, analytical thinking, and gap analysis skills.
• Knowledge of requirements documentation and modeling tools, including Word, Excel, PowerPoint, Visio, JIRA, or Confluence.

Preferred Qualifications

• Previous RBC experience.
• Experience with accessibility requirements or BDD feature files.
• Master’s Certificate in Business Analysis.
• CBAP or PMI-PBA certification.
• Experience with digital mortgage projects, mortgage financing, or mortgage approval.

Benefits and Culture

• RBC offers a total rewards program, development coaching, flexible work-life balance options, and opportunities for progressively greater accountability.
• The team emphasizes collaboration, professional growth, trusted advice, and positive client and community impact.

Workplace Details

• The role is based at RBC WaterPark Place, 88 Queens Quay West, Toronto.
• The position is full-time with a stated work schedule of 37.5 hours per week.