Senior System Analyst

Hiring: REDCap Application Administrator / Application Support Specialist | W2 only

• Location: Lansing, MI (Hybrid – 2 days onsite weekly; Wednesdays & Thursdays required)
• Duration: 1+ Year Contract

We are seeking an experienced REDCap Application Administrator / Application Support Specialist to support and maintain an enterprise REDCap environment hosted on AWS. This role involves application administration, troubleshooting, upgrades, integrations, user support, security, and collaboration with infrastructure and business teams.

• Required Skills
• 5+ years of experience supporting applications hosted on AWS
• 5+ years of MySQL database management
• 5+ years of experience with PHP application environments and Microservices development
• 5+ years of experience with OIDC/SAML integration
• Experience with REDCap administration and REDCap API integrations
• Experience coordinating software upgrades and vendor support
• Preferred Experience
• AWS services (EC2, S3, VPC, Security Groups)
• Apache/Nginx web servers
• REST API development and integrations
• SSL/TLS certificate management
• Active Directory, LDAP, and Single Sign-On (SSO)
• HIPAA compliance and security best practices
• Python scripting for automation
• ServiceNow or similar enterprise ticketing tools
• DevOps tools and practices
• Backup & Disaster Recovery
• Application monitoring
• Technical documentation
• Key Responsibilities
• Administer and support the REDCap application hosted on AWS
• Perform application upgrades, patching, and maintenance
• Develop, maintain, and troubleshoot API integrations
• Troubleshoot application, database, and infrastructure issues
• Manage user access, authentication, and application security
• Coordinate with vendors and cross-functional technical teams
• Maintain technical documentation and operational procedures
• Support production, release, and change management activities