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Akkodis

IT Business Analyst- Meter to Cash/ CIS Billing

Contract · In Office · Waltham, Massachusetts (USA)

$65,000–$70,000 · Posted Sep 11, 2026

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Akkodis is seeking an IT Business Analyst III for a 6-month contract with a client in Waltham, MA 02451 (Hybrid).

  • Title: IT Business Analyst III
  • Location: Waltham, MA 02451-Hybrid
  • Duration: 6-month contract
  • Pay Range: $65-$70/hr. (The rate may be negotiable based on experience, education, geographic location, and other factors.)

Position Responsibilities:

  • • Gather, analyze, document, and manage business and user requirements (both functional and non-functional).
  • • Identify potential solutions for the business and provide input to issues or risks (through solid knowledge of the business and user requirements).
  • • Identify project interdependencies and communicate requirement/scope issues and participate in driving them to resolution.
  • • Demonstrate clear capability to document the current vs. future process flows.
  • • Conduct full analytics collaboratively to identify and provide solutions for gaps and abnormal workflows.
  • • Create business and functional specifications for large, complex system implementations.
  • • Complete all support documentation on assigned projects, including creating and updating all user and technical procedures/manuals, business and functional requirements, traceability matrices, process flows, operational support documentation, and archival of all related project documentation.
  • • Develops the testing strategy and plans thorough requirements testing for user acceptance.
  • • Execute test scripts and document results.
  • • Assist in overseeing User Acceptance/End-to-end testing to execute and track deviations found, facilitate non-technical work around sessions for remediation, and document testing progress.
  • • Define and monitor all implementation tasks such as the production check-out process, including review of reports, data files and online screens to ensure technical solutions perform according to the specifications and meet defined business requirements.
  • • Performs additional duties as required.

Knowledge & Experience Required:

  • • Senior-level analysis skills including ability to identify patterns, potential issues, and then translate those into functional and test requirements.
  • • Senior-level understanding of business functional areas and management issues as well as the IT organization's systems and capabilities.
  • • Ability to influence and build relationships and demonstrate team leadership skills.
  • • Knowledge of and ability to effectively use the appropriate modeling methodologies and toolsets, requirements management methodologies and toolsets, requirements visualization methods and toolsets, and artifact versioning tools.
  • • Exceptional written and verbal communication skills.
  • • Proven track record with planning, estimating, and organizing effort for the WBS.
  • • Experience working in an IBM mainframe environment (z/OS).
  • • Extensive experience in MS Office and Visio.

Qualifications:

  • • Bachelor’s degree in Computer Science, Industrial Engineering, or a similar discipline; or equivalent work experience.
  • • 8 - 10 years of relevant experience in a Senior Business Analyst role.
  • • 8 - 10 years of demonstrated experience in business and functional requirements elicitation, translation, and documentation.
  • • 8 - 10 years’ experience in facilitating design and use case discussions.
  • • 8 - 10 years’ experience in a Systems Development Life Cycle (SDLC) environment.
  • • Experience working in the Utility (Gas/Electric) domain within a project setting.
  • • Experience working in the Customer/1 is preferred; other CIS (Customer Service System) applications are also acceptable.
  • • Functional knowledge of Meter to Cash life cycle (with a focus on Billing and net metering).

Preferences (for exceptionally qualified candidates):

• Experience with writing and executing SQL queries, preferably in a DB2 environment.

  • Equal Opportunity Employer/Veterans/Disabled
  • Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees with the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.
  • To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.akkodis.com/en/privacy-policy.
  • The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • · The California Fair Chance Act
  • · Los Angeles City Fair Chance Ordinance
  • · Los Angeles County Fair Chance Ordinance for Employers
  • · San Francisco Fair Chance Ordinance

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IT Business Analyst- Meter to Cash/ CIS Billing

Akkodis

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