Functional Analyst (Salesforce)

We are currently seeking a Functional Analyst / Salesforce Financial Services Cloud Configurator, responsible for translating business needs into concrete CRM solutions configured in Salesforce. (French Speaking is Mandatory)

• Functional analysis
• Solution design
• Salesforce configuration
• Main responsibilities:
• Write user stories for the project.
• Design technical solutions and configure Salesforce Financial Services Cloud.
• Collaborate closely with executives, the Product Owner, the project manager, enterprise architecture, operations, and the project team.
• Contribute to addressing roadblocks, risks, and external challenges encountered by the team.
• Demonstrate versatility and a willingness to contribute to all team activities, even if they sometimes take you outside your primary role (T-Shape).
• Act as a subject matter expert and consultant to a multidisciplinary team on projects and mandates specific to your area of expertise, projects with significant scope and impact for the financial sector.
• Identify and analyze technical issues. Raise critical issues. Establish frameworks and make recommendations to the relevant bodies and committees.
• Act as the lead for aligning the solution with business objectives and operational needs.
• Act as the lead for the end-to-end integration of the technical solution (from design to deployment).
• Propose and recommend technical solutions that bring added value to the organization.
• Ensure the quality of deliverables for the projects under your responsibility.
• Translate business needs into functional requirements, document and validate them.
• Contribute to the definition and prioritization of requirements.
• Contribute to the development of the testing strategy.
• Support the business unit during the deployment of the solution(s).
• Work closely with the product manager and the integration solutions architect.
• Contribute to performance discussions based on progress indicators.

• Requirements Skills
• Salesforce Financial Services Cloud configuration
• Objects, fields
• Flows
• Validation rules
• Security
• Customer focus
• Fostering innovation
• Engaging people
• Collaborative thinking
• Action-oriented
• Making sound decisions
• Versatility (T-shape)
• Learning agility
• Strong interpersonal skills
• Networking
• Planning and coordination
• Effective communication
• Meeting delivery deadlines

REQUIRED

• Salesforce Financial Services Cloud configuration (objects, fields, flows, validation rules, security) | Mandatory | All requirements
• User story writing and functional requirements documentation | Mandatory | All requirements
• Ability to interact with executives, product owners, architects, and business teams in a matrix structure | Mandatory | All requirements
• 8+ years of experience | Mandatory | All requirements

PREFERRED

• Experience in a financial environment | Mandatory | All requirements
• Experience in end-to-end integration (design to deployment) | Mandatory | All requirements
• Contribution to the testing strategy | Mandatory | All requirements.

ASSET

Salesforce certification (Salesforce Administrator, Financial Services Cloud Accredited Professional, or equivalent) | One option is sufficient | All requirements.