Fraud Intake Analyst

1. About Our Client:

The organization operates in the financial services sector, focusing on preventing wire fraud within enterprise environments. It addresses the critical challenge of detecting and mitigating fraudulent activities in financial transactions by maintaining a comprehensive fraud prevention program. This program involves multiple teams including Compliance, Fraud Operations, and Information Security to enhance incident response and improve fraud detection capabilities.

2. About the Opportunity:

The Fraud Intake Analyst role is essential for managing the front line of fraud event intake and documentation. This position ensures accurate capture and classification of fraud incidents, enabling effective analytics, detection improvements, and compliance reporting. The role supports cross-functional teams by coordinating incident handling and contributing to post-incident reviews, directly impacting the strength and responsiveness of the organization''s wire fraud defense.

3. Responsibilities:

• • Manage end-to-end fraud intake process by logging all attempted and confirmed fraud events.
• • Maintain accurate records of incident metadata, communications, and related documentation.
• • Apply consistent taxonomies and classifications to support analytics and reporting.
• • Identify and implement improvements to intake processes and workflows.
• • Coordinate intake triage and route cases to appropriate internal teams.
• • Manage intake queues and maintain service-level standards for case handling.
• • Provide visibility into case volumes and statuses.
• • Lead or support structured Post-Incident Reviews to analyze root causes and control gaps.
• • Document findings and track follow-up actions.
• • Incorporate lessons from fraud events into processes, training, and detection logic.
• • Partner with various teams to strengthen fraud prevention measures.
• • Communicate incident updates and summaries to leadership and stakeholders.
• • Ensure data quality for downstream analytics and reporting.
• • Support development of key risk and performance indicators.
• • Collaborate with data analysts to improve fraud data readiness.

4. Requirements:

• • Bachelor’s degree in Business, Information Systems, Criminal Justice, Finance, or related field, or equivalent experience.
• • Minimum 2 years in operations, compliance, fraud prevention, or related process-driven roles.
• • Strong attention to detail and ability to maintain structured documentation.
• • Experience with case management systems or operational ticketing platforms.
• • Proficiency in Excel including pivot tables and basic data analysis.
• • Effective written communication skills for documentation and reporting.
• • Ability to manage multiple priorities in a fast-paced environment.

Preferred:

• • Experience in fraud operations, financial crimes, cyber fraud, or risk management.
• • Background in IT or Security Operations.
• • Experience with incident reviews or operational investigations.
• • Familiarity with email security platforms and fraud monitoring tools.
• • Experience with KRIs, PKIs, trend analysis, and dashboards.
• • Analytical skills to identify patterns and correlate data across systems.

5. Pay Range and Compensation Package:

• • Compensation range: $75,000 - $95,000 annually, depending on location, skillset, and experience.
• • Total rewards include optional health and welfare insurance (medical, dental, vision, life, disability), paid holidays, vacation, sick time off, matching 401(k) plan, and employee stock purchase plan.

6. Benefits & Perks:

• • Optional medical, dental, and vision insurance
• • Paid holidays, vacation, and sick leave
• • Matching 401(k) plan
• • Employee stock purchase plan

Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.

Note:

RemoteHunter is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company’s career page or ATS.