Digital Content Analyst: Product Content and eCommerce [AQ-17148]

Aquent is proud to partner with a leading retail organization that stands at the forefront of digital commerce, deeply committed to providing an exceptional online shopping experience for its customers. This organization continuously enhances its online presence to meet evolving consumer demands, ensuring every product reaches its online audience with precision and clarity. Your meticulous work will be the backbone of their digital storefront, making a tangible difference in how millions of customers discover and engage with products, directly impacting customer satisfaction and sales. You’ll be the unsung hero behind the digital curtain, ensuring that every product shines online and empowering customers to make informed purchasing decisions.

Are you a detail-oriented professional who thrives on bringing order and accuracy to complex data? Do you find satisfaction in knowing your work directly contributes to a seamless online shopping experience? We are thrilled to offer an exciting opportunity to join a dynamic team, where your expertise in product content and eCommerce operations will be celebrated. This is your chance to dive deep into structured data, optimize workflows, and contribute to the efficiency of a massive digital retail platform. In this hands-on, execution-focused contract position, you will be instrumental in getting products accurately and efficiently live on the eCommerce site. You’ll be the guardian of product information, processing incoming content, ensuring Product Detail Pages (PDPs) are complete and customer-ready, and troubleshooting any issues that prevent products from going live. This role directly contributes to the success of the organization by ensuring a high-quality, reliable online product catalog, driving customer engagement and sales.

What You’ll Do

• Manage the end-to-end onboarding of product content to the eCommerce platform.
• Process incoming vendor content to ensure accuracy, completeness, and customer readiness for online display.
• Upload and meticulously maintain product information on Product Detail Pages (PDPs).
• Perform regular quality checks on PDPs to guarantee data integrity and an optimal customer experience.
• Identify and proactively resolve content or data issues that prevent products from being published online.
• Act as a primary point of contact for internal teams, providing clarity on content onboarding status and addressing any blockers.
• Partner with purchasing, marketing, and operations teams to provide timely status updates and ensure alignment.
• Coordinate effectively with external agencies supporting product titles or enhanced content initiatives.
• Communicate clearly and proactively when timelines are impacted by missing or incorrect information.
• Manage daily and weekly content intake to prevent backlogs and maintain operational efficiency.
• Support priority or promotional product requests with agility and precision.
• Contribute to ongoing process improvements as tools, automation, and AI capabilities evolve, shaping the future of content operations.

Must-Have Qualifications

• Proven experience onboarding or managing product content within an eCommerce environment.
• Strong Excel skills, including proficiency with filters and formulas; experience with lookups (e.g., VLOOKUP/XLOOKUP) is highly preferred.
• Exceptional attention to detail and comfort working with large volumes of data.
• Demonstrated ability to manage multiple tasks and adapt to shifting priorities effectively.
• Clear and concise written and verbal communication skills.
• A positive, solution-oriented mindset with strong follow-through on all tasks.

Nice-to-Have Qualifications

• A background in content operations, digital merchandising, or marketing.
• Basic understanding of SEO best practices for product content.
• Experience working with vendors or external agencies.
• An interest in automation or process improvement initiatives.
• Previous experience in the retail or consumer goods industry.

Growth Opportunities

In this role, you’ll gain hands-on experience with large-scale eCommerce operations, contributing to a significant digital retail presence. You’ll enhance your Excel and data-management skills through daily application and complex problem-solving, and gain exposure to intricate cross-functional workflows within a dynamic digital retail environment. This position offers valuable experience supporting automation and content optimization initiatives, keeping you at the forefront of industry trends.

About Aquent Talent

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

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