Business System Analyst

• Role: Business System Analyst
• Location: Toronto, ON
• Type: Contract
• Rate: CAD55/hr - CAD65/hr

Job Description:

• Analyze and define user needs and translate them into system requirements/epics/user stories/data mapping documents.
• Work with the team to conduct analysis on business requests with a focus on the links between processes and systems throughout the organization.
• Create and/or provide comments into internal and external communications and user documentation.
• Review and provide comments on business and technical documentation.
• Conduct Business Acceptance testing
• Support business on the roll-out of what has been developed with a focus on end-to-end validation.
• This includes the occasional night/weekend implementation for business validation

Must Have Skills:

• 5+ years of progressive experience as a Business & Systems Analyst.
• Business acceptance testing. Skilled in test planning/execution and understanding the outcomes.
• Experience with technology and the ability to self-learn software.
• Knowledge of relevant business, processes, systems, and capabilities.
• Good understanding of privacy, compliance, control, and security requirements.
• Comfortable leveraging AI tools
• Proficient with Excel

Soft Skills:

• Strong analytical and communication skills.
• Ability to work and demonstrate cooperation in a matrixed team environment.
• Comfortable with data requirements and related data activities
• Strong interpersonal / relationship building skills with technical and business personnel.
• Good multitasking, prioritization, and time management skills.
• Comfortable working in ambiguous environments.

Nice to Have Skills:

• Experience in supporting customer facing operations is an asset.
• Bilingual French/English is an asset.
• Knowledge of financial services industry is an asset.
• Knowledge of Group Benefits and Group Medical Underwriting is an asset.