Business Analyst

DMSi is a software product development company, and our Business Analysts are instrumental in our team processes to translate customer/market needs to solutions provided through our core product, Agility. Do you have a love of learning? Do you enjoy helping to solve problems? Are you a team player with great communication skills? Look no further than DMSi! We are looking for a skilled Business Analyst who wants to learn something new every day and help develop software solutions within a cross-functional, agile development team.

RESPONSIBILITIES AND DUTIES:

• Write concise and compelling user stories. Define user story acceptance criteria for developers, quality analysts, and product owners to ensure that the product owners’ intent is effectively captured.
• Collaborate with customers, stakeholders, and design teams to discover, define, and design features to meet user needs and enhance the user experience.
• Gather requirements through various methods, including customer interviews, questionnaires, surveys, workflow, process analysis, observation, and other methods. Distinguish user requests from user needs.
• Actively engage in all aspects of an Agile development team, including planning, retrospecting, product demonstrations, and daily stand-ups.
• Collaborate with the product owner to understand and share product goals and vision within the team.
• Develop expert knowledge of our customer base, industry, and products.
• Arrange and perform user acceptance testing or customer reviews with internal and external stakeholders.
• Review test plans to verify they meet the acceptance criteria and intent of user stories.
• Write or review supporting documentation for the software, such as release notes, help documentation, articles, and features.
• KNOWLEDGE, SKILLS, AND ABILITIES:
• Excellent listening, written, and oral communication skills.
• Ability to facilitate customer interviews.
• Strong knowledge and application of agile methodology.
• Great analytical, critical thinking, and creative problem-solving abilities.
• Experience working in a team-oriented, collaborative environment.
• Cross-functional member of agile development team.
• Expert knowledge of decomposing product needs to agile user stories.
• Superior presentation and negotiation skills; able to exercise independent judgment and take action on it.
• Logical and efficient, with keen attention to detail.
• Strong adaptability and capacity to work on multiple projects.
• EDUCATION AND EXPERIENCE:
• Bachelor’s degree or higher in Business Analysis, Business Administration, MIS, or related fields.
• Two to five years Business Analyst experience.
• Strong background in software design lifecycle, project management, and business analyst best practices.
• WORK ENVIRONMENT AND PHYSICAL DEMANDS:
• Normal office environment with use of computers and telephone systems; no unusual physical demands.
• Travel as needed, including business air travel and car rental.

Equal Opportunity Employer

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