Benefits Data Remediation Contractor
Remote role
Long term

· Experience supporting qualified defined benefit pension plans.
· Experience with pension plan termination, pension risk transfer, or benefits data remediation projects.
· Knowledge of ERISA, pension administration, and participant data requirements.
· Experience working with lost participant search firms and death audit vendors.
· Familiarity with benefits administration systems, HRIS platforms, and payroll systems.
· Experience supporting retiree medical, life insurance, and other legacy benefit programs.

Position Summary
The Benefits Data Remediation Contractor provides project-based support to Amtrak's Benefits Department in benefits-related data integrity initiatives. This role is responsible for researching, validating, reconciling, and correcting participant data across multiple systems and vendors to support accurate benefit administration and regulatory compliance. The contractor will work closely with internal Benefits, Payroll, HR, Legal, and external vendors to resolve data discrepancies, support participant outreach efforts, and assist with locating lost and missing participants across several benefit programs, including pension, life insurance, and retiree medical plans.
This position requires strong analytical skills, attention to detail, experience working with complex benefits data, and the ability to manage sensitive and confidential information.
Essential Functions
· Support pension plan certification activities through comprehensive review, validation, and cleanup of participant demographic, employment, compensation, and benefit records.
· Research and resolve data discrepancies by analyzing information across benefits, payroll, HRIS, pension administration, and historical recordkeeping systems.
· Prepare, reconcile, and validate participant data files provided to actuaries, recordkeepers, auditors, legal counsel, and other project stakeholders.
· Document data corrections, research findings, assumptions, and supporting materials to ensure a complete audit trail for all remediation activities.
· Coordinate with lost and missing participant search vendors to locate former employees, retirees, beneficiaries, and alternate payees.
· Review vendor search results and update participant records as appropriate while maintaining documentation supporting fiduciary and regulatory requirements.
· Assist with participant outreach initiatives related to pension, retiree medical, life insurance, and other legacy benefit programs.
· Conduct quality assurance reviews to verify the accuracy and completeness of participant data and benefit records.
· Track and manage open data issues, remediation activities, and project deliverables to ensure timely completion of project milestones.
· Develop and maintain reports, spreadsheets, and dashboards to support project management and status reporting.
· Collaborate with internal and external business partners to identify root causes of data issues and recommend corrective actions.
· Ensure compliance with applicable plan provisions, company policies, data privacy standards, and record retention requirements.
· Support special projects and other benefits administration activities as assigned.
Minimum Qualifications
· 3+ years of experience in employee benefits administration, retirement plans, payroll, HR operations, data management, or a related field.
· Strong proficiency in Microsoft Excel, including data analysis, reconciliation, lookup functions, sorting, filtering, and validation techniques.
· Experience working with large and complex employee or participant datasets.
· Demonstrated ability to investigate issues, perform detailed research, and resolve discrepancies with a high degree of accuracy.
· Strong organizational and project management skills with the ability to prioritize multiple assignments.
· Excellent written and verbal communication skills.
· Ability to handle confidential information with discretion and professionalism.
Preferred Qualifications
· Experience supporting qualified defined benefit pension plans.
· Experience with pension plan termination, pension risk transfer, or benefits data remediation projects.
· Knowledge of ERISA, pension administration, and participant data requirements.
· Experience working with lost participant search firms and death audit vendors.
· Familiarity with benefits administration systems, HRIS platforms, and payroll systems.
· Experience supporting retiree medical, life insurance, and other legacy benefit programs.
Work Environment
This is a temporary contractor position expected to last approximately 6-12 months. The role will work closely with Benefits leadership and project stakeholders to support critical pension termination and participant data remediation initiatives. The position may be performed remotely or in a hybrid environment, depending on business needs.

Benefits Data Remediation

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