Job Description: Research Analyst – Epic APeX Research
Working Title: Research Analyst
Location: Remote
Work Schedule: Monday–Friday, 8:00 AM–5:00 PM PST
Maximum Bill Rate: $130.00
Candidate Location: Non-local candidates will be considered
Required Certification: Epic Research certification
Preferred Certifications: Epic Research and Ambulatory certifications
Experience Required: 3–5 years of related experience
Job Summary
The Research Analyst is responsible for designing, building, testing, implementing, and maintaining clinical application systems that support clinical research workflows within the Epic APeX environment. This role collaborates with clinicians, clinical research coordinators, technical teams, and other research stakeholders to optimize system functionality, improve workflow efficiency, and ensure regulatory compliance.
The ideal candidate will have hands-on experience with Epic research applications, clinical workflow configuration, troubleshooting, system testing, and end-user support.
Key Responsibilities
Analyze, design, configure, and optimize research workflows within the Epic APeX system to improve efficiency, usability, and documentation accuracy.
Troubleshoot and resolve end-user issues by identifying root causes, documenting resolutions, and coordinating with technical teams.
Design, build, and maintain Epic functionality, including SmartForms, SmartTexts, SmartTools, MyChart Recruitment Messages, e-Consents, and MyChart Questionnaires.
Configure and optimize Best Practice Advisories (BPAs), SmartSets, OrderSets, Preference Lists, and other Epic tools to support clinical research workflows.
Support Research Study Management and Enrollment interfaces, ensuring seamless integration and reliable data exchange.
Develop and maintain system specifications, workflow documentation, risk assessments, and impact analyses.
Identify potential risks in research-related processes and implement solutions to protect workflow continuity and data integrity.
Develop test plans and scenarios, conduct system and regression testing, document results, and validate functionality against business requirements.
Support the implementation, maintenance, and enhancement of clinical application systems.
Provide technical guidance, user training, and ongoing support to clinicians, research coordinators, and other stakeholders.
Collaborate with cross-functional teams to ensure research workflows align with operational needs, regulatory requirements, and organizational standards.
Contribute to continuous improvement initiatives by identifying opportunities to simplify workflows and enhance system performance.
Required Qualifications
3–5 years of relevant experience supporting clinical applications, Epic systems, or healthcare IT.
Active Epic Research certification.
Strong understanding of clinical research workflows, clinical documentation, and healthcare information systems.
Hands-on experience with Epic configuration, system testing, implementation, troubleshooting, and ongoing maintenance.
Experience analyzing workflows, gathering requirements, documenting specifications, and translating operational needs into technical solutions.
Strong analytical, problem-solving, organizational, and communication skills.
Ability to work independently, manage competing priorities, and deliver high-quality work within established deadlines.
Demonstrated ability to collaborate effectively with clinical, research, and technical stakeholders.
Preferred Qualifications and Technical Skills
Experience with the following Epic tools, applications, and configuration areas is preferred:
Epic Research and Ambulatory applications.
SmartTexts, SmartTools, and SmartForms.
Doc Flowsheets and Order Transmittal.
SmartSets, OrderSets, and Preference Lists.
Workflow Engine Rules.
Role, Menu, Activity, and Navigator configuration.
MyChart Questionnaires and recruitment messaging.
Research Study Management and Enrollment interfaces.
Oncology Research Studies.
Reporting Workbench, Synopsis, and Radar Dashboards.
Epic security templates, user workspaces, facility structure, and dashboard configuration.
Clinical system testing, quality assurance, workflow evaluation, and performance reporting.
Core Competencies
Analytical Thinking and Judgment: Ability to assess complex issues, identify root causes, evaluate risks, and make informed decisions.
Communication and Collaboration: Strong verbal and written communication skills, with the ability to work effectively with clinical users, research teams, and technical stakeholders.
Execution and Accountability: Ability to prioritize tasks, manage multiple responsibilities, and deliver results within agreed timelines.
Innovation and Continuous Improvement: Ability to identify workflow inefficiencies, develop practical solutions, and simplify processes to improve system usability and performance.
Attention to Detail: Commitment to accurate documentation, reliable testing, data integrity, and regulatory compliance.
Department Overview
The APeX Research team supports UCSF Health and the School of Medicine by delivering Epic research services and self-service tools for the research community. The team focuses on regulatory compliance, effective integration of research workflows within Epic, and continuous system optimization to improve productivity and support clinical research initiatives.
Reporting Structure
The Research Analyst will report to the APeX Research Team Lead, with overall alignment to the APeX Billing/HIM and Research Manager.
Work Environment
This is a remote position with a standard Monday–Friday schedule of 8:00 AM–5:00 PM Pacific Standard Time (PST). Candidates located outside the local area will be considered.
Important: Candidates must hold an Epic Research certification. An Epic Ambulatory certification, in addition to Research, is preferred.

Research Analyst – Epic APeX Research (Remote)

Similar Analytics Jobs

FP&A Analyst – Budgeting & Forecasting

Financial Reporting Analyst - FP&A

Senior Accounting Analyst

Software Quality Assurance Analyst

Lead Cyber Intelligence Analyst

Trade Promotion Mgt. Business Analyst