Remote Sr. Epic Population Health Analyst (Direct Placement)

At Divurgent, we employ real people on our Team, not just “resources.” We firmly believe our Team is the driving force behind our successes, and because of that, we are solidly focused on evaluation, maintaining, and improving upon the Divurgent culture by integrating our ELITE Values into everything we do. Culture is the SINGLE most important component we have. We want our employees, recruits, clients, prospects, and even our competitors to feel it and believe it! Appreciating and supporting our Team Members—the people behind our success—is at the core of Divurgent’s values, mission, and goals. In addition to our Financial, Health and Wellness, and Community and Culture benefits, we offer team coffee breaks and happy hours, a book club, a grill master competition, March Madness events, a Divurgent Pets group, and team engagement programs – true testaments to the value our Team holds for Divurgent. If you have a passion for healthcare and are excited about your career and joining a TEAM, Divurgent is the place for you. We are always looking for qualified, culture-friendly candidates to join our professional and somewhat quirky family.

100% Remote - Direct Hire (FTE)

Working East Coast Hours

Epic Healthy Planet Certification Required

No 3rd Parties/No C2C

The Sr. Epic Population Health Analyst initiates the implementation, builds, and modifies complex applications, and collaborates with key stakeholders, end-users, and application team members to optimize the application’s configuration, function, and access. The incumbent supports junior staff members in day-to-day operations and resolving application issues.

Core Responsibilities

• Collaborates with key stakeholders, end-users, and application team members to optimize the application’s configuration, function, and access
• Serves as a primary support contact for application end‐users
• Initiates the design, development, implementation, and maintenance of the application
• Initiates all phases of testing and the documentation of workflow design
• Performs the analysis of information technology in clinical work processes and validates the impacts to the workflow
• Initiates the identification of issues and guides the work to resolve them
• Supports junior staff members in the evaluation and resolution of service tickets, identification and implementation of application changes, retrieval of requested data, and execution of day-to-day operations
• Collaborates with trainers on application changes and new features to develop documentation and training strategies
• Works with stakeholders, the business community, and end users to ensure the application meets business/clinical needs
• Participate in on-call rotations and support and attend and participate in, applicable committees
• Travel to the job site during go-lives, conferences, rounding, and/or senior leadership meetings
• Maintains regular communication with team members, including participating in weekly project team meetings
• Review the status of projects and issues on an ongoing basis with leadership
• Remains knowledgeable about policies, procedures, and business operations
• Adheres to unit-level policies and procedures and safeguards assets

Specific Job Functions

• Build and maintain Clinician’s workflow and HEDIS quality measure for Medicare Advantage programs
• Build and maintain CMS Quality Payment Program (MIPS/MVP/MACRA) and other government programs in Epic
• Build and maintain clinician’s workflow for eCQM and Promoting Interoperability
• Working knowledge of clinical standard terminology, clinical workflows, user interface optimization, clinical decision support, health maintenance, rules development, data integration and mining, and adoption of technology
• In-depth knowledge of business intelligence functions, advanced analytics, industry standards, and best practices
• Build Epic clinical and administrative workflows implementation
• Serve as a support contact for application end‐users
• Design, develop, implement, and maintain the application
• Support all phases of testing and document workflow design
• Perform analysis of new releases and determine how they will impact workflow
• Identify issues and work to resolve them
• Provide day-to-day application support, evaluate and resolve service tickets, implement requested application changes, and retrieve requested data in a timely manner
• Collaborate with trainers on application changes and new features to develop documentation and training strategies
• Maintain regular communication with team members and participate in weekly project team meetings
• Review the status of projects and issues on an ongoing basis with leadership
• Become knowledgeable about policies, procedures, and business operations
• This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary

Core Qualifications

• Bachelor’s degree in relevant field
• Epic Healthy Planet certification required
• Epic Ambulatory and Kaleidoscope certifications preferred
• 3 years of experience, preferably in healthcare or healthcare-related organization
• Preferable to have build experience in Epic Kaleidoscope module
• Previous operational, project management, and organizational skills
• Familiarity with case or care management workflows and wellness programs
• Familiarity with or background in quality reporting initiatives such as MA, ACOs/MSSP, and MU
• Familiarity with health plan concepts and workflows
• Familiarity with outside claims data ingestion
• Ability to work evenings, nights, and weekends as necessary
• Proficiency in computer software (i.e. Microsoft Office)
• Ability to recognize, analyze, and solve a variety of problems
• Ability to communicate effectively in both oral and written form
• Ability to maintain effective interpersonal relationships
• Ability to lead, motivate, develop and train others
• Commitment to the core values

Our Team: Divurgent is a solutions provider focused on what matters most to our client partners. We disrupt the typical value equation by using data-infused, flexible, and scalable solutions that demonstrate and quantify value for our partners. We are committed to IT evolution, deploying tailored solutions that help our client partners achieve improved operational effectiveness, financial performance, and quality of customer experience. Our ELITE Values – Excellence, Learning, Innovation, Trust, Enthusiasm – drive us to be and do more to redefine healthcare consulting, transforming healthcare for our clients and the communities they serve. We are passionate about providing innovative solutions that offer our clients the opportunity to improve customer experiences and enhance operational efficiencies. Staying true to our values, mission, and our vision of a passionate Team has given us the tools to be a successful firm both externally and internally, growing both as a company and as a Team. Our Mission: Your partner in digital acceleration. Our Vision: Advisory firm of choice for leading healthcare organizations and talent.