Quality Assurance Analyst I

About The Company

Neumo is a leading organization with over four decades of experience supporting government services across the United States. Recognized for four consecutive years as a GovTech 100 Company, Neumo specializes in providing innovative solutions and comprehensive administrative and financial support to state and local government agencies. Our commitment is to help communities thrive by leveraging our extensive expertise, cutting-edge technology, and client-focused approach. We pride ourselves on fostering strong partnerships with our clients, ensuring they have the certainty and resources needed to accomplish their goals. With a dynamic and inclusive work environment, Neumo offers competitive benefits and is dedicated to attracting talented professionals who are passionate about making a difference in public service.

About The Role

We are seeking a detail-oriented and experienced Quality Assurance (QA) Specialist to join our team. The individual in this role will be responsible for generating comprehensive test documentation, performing end-to-end testing, and building and executing automated test cases to ensure the quality and functionality of our software solutions. The ideal candidate will have at least 2+ years of experience in a QA function, including executing testing scenarios, identifying defects, and providing detailed testing results. This role involves translating business requirements into technical test plans, collaborating with engineering teams to strategize testing approaches, and supporting the full testing lifecycle. The QA Specialist will play a critical role in maintaining high standards of software quality, supporting product releases, and ensuring the end-user experience is seamless and reliable.

Qualifications

• Bachelor's Degree in Computer Science, Engineering, Management Information Systems, or a related field
• 2-5 years of experience in a QA role with a focus on system, integration, and user acceptance testing
• Proficiency in testing plans, documentation, and execution across multiple development cycles
• At least 2 years of SQL or relevant database experience
• Experience with traditional Scrum, Agile, and Waterfall methodologies
• Knowledge of programming languages such as C#, Java, or Python
• Hands-on experience with test automation tools like Selenium
• Strong understanding of end-to-end business processes and technical aspects of business systems
• Excellent problem-solving, communication, and organizational skills
• Ability to work independently and collaboratively in a fast-paced environment

Responsibilities

• Translate business requirements and processes into detailed technical requirements and configuration settings specific to software applications
• Identify, assess, and mitigate risks associated with programs or projects, recommending and implementing risk reduction strategies
• Develop and implement test strategies to ensure solutions meet functionality, performance, and reliability standards
• Collaborate with team leads and engineering resources to plan and strategize testing approaches
• Perform end-to-end testing efficiently, adhering to project deadlines
• Support test orchestration activities, utilizing problem-solving skills and analytical thinking
• Record, log, and track defects within the system, coordinating resolutions with development and functional teams
• Analyze test results to identify and document defects or undesirable outcomes promptly
• Manage projects from a quality assurance perspective, maintaining a focus on the end-user experience
• Own and oversee specific workstreams or product lines, reviewing and testing activities throughout the project lifecycle
• Participate in daily engineering meetings to communicate project status and testing progress
• Assist the support team with product defect exploration, troubleshooting, and technical issue analysis
• Build and execute automated test cases to improve testing efficiency and coverage
• Provide technical training and product expertise during implementation and training sessions
• Perform additional duties as assigned to support team objectives and project needs

Benefits

• Competitive salary and benefits package
• Health, dental, and vision insurance options
• Paid time off and holidays
• Professional development opportunities
• Collaborative and inclusive work environment
• Opportunities for career growth and advancement

Equal Opportunity

Neumo is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and do not discriminate based on race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, age, or any other protected status. All qualified applicants will receive consideration for employment without regard to these factors.