Quality Assurance Analyst – Advanced
Location: Columbia, South Carolina
Work Arrangement: Fully On-site – 5 days/week
Contract: 12 months, with possible extension
Interview: 1 round virtual/online
We are seeking an experienced Quality Assurance Analyst to support technology projects for the South Carolina Department of Health and Human Services (SCDHHS), the state's Medicaid agency.
The QA Analyst will support complex application development and systems integration projects, including enrollment, eligibility, claims-related systems, document management, workflows, and related subsystems.
The role will focus on test planning, test automation, test execution, defect management, quality governance, and ensuring applications meet business and technical requirements.
Key Responsibilities
Develop and support QA, User Acceptance Testing (UAT), and test processes.
Translate business requirements and policy documentation into detailed test cases and test scenarios.
Design and execute functional, regression, system integration, smoke, end-to-end, negative, and usability testing.
Develop and maintain test automation scripts using established test automation guidelines.
Design and execute tests for application reliability, stability, performance, and functionality.
Identify, document, track, and communicate defects, issues, gaps, and action items.
Maintain defect and testing information and communicate testing outcomes to development teams and leadership.
Perform quality assessments to identify defects, security concerns, and opportunities for optimization.
Review and provide guidance on vendor unit/system integration test plans and test results.
Review test scripts, scenarios, test reports, and testing documentation.
Participate in reviews, walkthroughs, and inspections while ensuring compliance with established QA governance standards.
Collaborate with software developers, architects, technical teams, business stakeholders, and management.
Provide status updates regarding testing progress, open issues, risks, and gaps.
Recommend improvements based on industry QA standards and best practices.
Required Qualifications
Bachelor's degree in a technical, business, or healthcare field OR 5+ years of equivalent Quality Assurance experience.
5+ years of Quality Assurance and Quality Control experience.
5+ years of experience translating business requirements or policy documentation into test cases and test scenarios.
3+ years of experience with Sahi Pro and/or Selenium automation frameworks.
Experience developing test automation scripts.
Working knowledge of at least one formal process area such as Spice, TPI, TMMI, CMMI OPF, OPD, or PPQA.
Hands-on experience with formal test design techniques such as Equivalence Class Partitioning and Pairwise Analysis.
Experience with PICT or equivalent orthogonal-based test design tools.
Strong written and verbal communication skills.
Ability to document requirements, use cases, test scenarios, test cases, and testing outcomes.
Preferred Qualifications
5+ years of experience working with large enterprise or e-business systems.
3+ years of Medicaid or healthcare IT experience.
Experience with X12 standards and EDI transactions.
Experience with JIRA and Confluence.
Experience working in both Waterfall/SDLC and Agile delivery environments.
Project Environment
The position supports the South Carolina Department of Health and Human Services (SCDHHS) and its large-scale Medicaid technology initiatives. The QA resource will work on complex, change-oriented projects involving enrollment, eligibility, claims processing, document management, workflows, and systems integration.
Important Location Requirement
This is a fully onsite position in Columbia, South Carolina, 5 days per week. Candidates must currently reside in South Carolina or be willing to relocate to South Carolina at their own expense before starting the position.

Quality Assurance Analyst

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