Product Content Operations Analyst
Contract (6–12 months) | Westerville, OH (hybrid/on-site preferred; remote considered for the right candidate) | 3 openings
Our client, a global manufacturer of critical digital infrastructure, is looking for hands-on Product Content Operations Analysts. The client has a large product portfolio with a lot of duplicate, outdated, and incomplete content across its DAM, PIM, and website. The analyst’s first job is to listen and learn, then build a plan, then do the cleanup and set up governance so the content stays clean.
What you’ll do
Audit product content across DAM, PIM, and web platforms, then find and fix duplicate, outdated, inaccurate, or missing content
Standardize metadata, tagging, taxonomy, naming conventions, and asset lifecycle and retirement processes
Clean up PIM data by resolving duplicate records, filling product information gaps, and standardizing attributes and descriptions
Make sure published product content on the website is accurate, current, and matches the source systems
Coordinate content creation, review, and publishing with Product Management, Marketing, Digital CX, regional teams, and SMEs
Write down scalable governance and workflows that connect product lifecycle stages to DAM, PIM, and web publishing
Use AI and automation tools for classification, metadata generation, enrichment, and gap analysis
Build reporting and metrics that track content quality, audit progress, and completeness
What you bring
3+ years of hands-on experience in product content, product data, digital asset, catalog, or eCommerce content operations
A proven track record of cleaning up large, messy datasets or content libraries. We care more about what you’ve fixed than how long you’ve been doing it
Experience with metadata, tagging, taxonomy, or naming standards, and ideally helping create or enforce them
Strong Excel skills, plus solid PowerPoint and Teams
Experience leading cross-functional content or data initiatives that produced measurable quality improvements
A strategic mindset combined with a willingness to dig in and do the work yourself
Bachelor’s degree in Marketing, Business, Information Systems, or a related field, or equivalent experience
Nice to have
Hands-on experience with DAM, PIM, or CMS platforms (e.g., Salsify, Akeneo, inRiver, Stibo, AEM, Bynder, Aprimo)
AI experience for content enrichment or automation
A background in B2B, manufacturing, industrial, or technology environments
We’re prioritizing demonstrated, hands-on results over years of experience. If you’ve owned a big cleanup or governance effort, we want to hear from you.

Product Content Operations Analyst

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