Product Analyst / Subject Matter Expert

• Role Title: Product Analyst / Subject Matter Expert
• Duration: 12+ months
• Location: Mechanicsburg, PA 17050

Required Skills:

Business Process Improvement: Foundation Communication: Foundation Functional Testing: Foundation Joint Application Design (JAD): Foundation System Requirements Gathering: Foundation"

Responsibilities:

• - Ability to gather, document, and refine business, user, and system requirements
• - Strong analytical and problem-solving skills with attention to detail
• - Experience translating stakeholder needs into clear product features and system requirements - Strong written and verbal communication skills across business and technical teams
• - Experience facilitating design sessions and stakeholder meetings
• - Experience creating process flows, business rules, and functional documentation
• - Ability to support testing, defect triage, and user acceptance activities
• - Strong organizational skills and ability to manage multiple priorities
• - Experience working with cross-functional teams including product, design, engineering, and QA - Understanding of government program operations, policy, or regulatory environments (child care & early learning)
• - Awareness of data privacy, security, accessibility, and compliance considerations
• - Ability to balance user needs, business goals, and technical constraints Proficiency with common collaboration and product management tools"