- Proven experience coordinating server vulnerability remediation in an enterprise environment.
- Strong hands on experience with ServiceNow, including Change Management and IT Remediation Workspace.
- Strong hands on experience with ServiceNow, including Change Management and IT Remediation Workspace.
- Practical knowledge of server platforms: Windows Server, Linux Server, Citrix Infrastructure
- Exceptional organizational skills with the ability to manage multiple parallel remediation efforts.
- Strong written and verbal communication skills, especially for CAB and cross team coordination.
- Experience supporting vulnerability remediation in a government, regulated, or large enterprise environment.
- Familiarity with vulnerability management workflows involving CSOC, Infrastructure, and Application teams.
- Experience coordinating remediation outside of standard patching schedules (emergency or out of band remediation).
- Prior exposure to audit, compliance, or security evidence collection related to vulnerability remediation.
- Timely remediation of high risk and exception-based vulnerabilities.
- High quality, CAB approved change records with complete and accurate documentation.
- Clear, auditable tracking of vulnerability remediation status from assignment through closure.
- Improved coordination and reduced remediation delays across server platforms.
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