TJob Purpose
The Finance / Back-Office Implementation Consultant supports the Account Processing Group in implementing Fiserv’s DNA Core Banking Solution. This role provides financial and operational consulting, client training, workflow assessment, and reconciliation support to ensure a smooth transition from a client’s legacy system to DNA. The consultant partners with clients and internal stakeholders to deliver accurate financial processing and prepares clients to independently manage their DNA environment post-conversion.
This position also provides recommendations and implementation support for post-live enhancements and professional service engagements.
Essential Job Responsibilities
Support consulting and internal delivery teams throughout DNA implementations and post-live engagements
Configure and implement DNA Core Processing functionality, with emphasis on Finance and Back-Office operations
Document client requirements, internal discussions, and implementation decisions
Execute assigned project tasks and manage deliverables to completion
Manage and resolve a defined set of service cases; escalate complex issues as appropriate
Test new and existing DNA product features and functionality
Engage with clients to evaluate conversion readiness and ensure successful financial outcomes
Ensure overall client satisfaction throughout implementation and stabilization phases
Develop and validate transaction workflows from sub-ledger activity to the General Ledger using DNA tools
Diagnose issues and recommend appropriate solutions
Support client testing of applicable custom code
Perform other duties as assigned
Required Qualifications
Bachelor’s degree or equivalent work experience
5+ years experience within the banking or credit union industry
Subject-matter expertise in one or more of the following areas: Finance and Accounting
Back-Office Processing
Strong analytical, problem-solving, and client-facing communication skills
Proficiency in Microsoft Office tools
Ability to work flexible hours, including evenings, weekends, and holidays as required
Willingness to travel
Preferred Qualifications
2+ years experience working with the DNA core processing system
Prior core conversion or migration experience
Experience working in a bank or credit union operations environment (front and back office)
SQL knowledge
Presentation and client training experience
Travel Requirements
Ability to travel up to 50–75%, which may include weekends and holidays

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