Epic Referral Optimization Analyst (Hybrid)

About Us

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values Are

• We serve faithfully by doing what's right with a joyful heart.
• We never settle by constantly striving for better.
• We are in it together by supporting one another and those we serve.
• We make an impact by taking initiative and delivering exceptional experience.

Benefits

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar-for-dollar match up to 5%
• Tuition Reimbursement
• PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level.

Job Summary

The Epic Referral Optimization Analyst examines clinical and financial performance. This helps achieve compliance with regulations, accomplish business strategy, and develop cost containment and care delivery strategies.

Essential Functions Of The Role

• Uses in-depth knowledge of healthcare business practices, statistical testing, and health plan data to aid critical business functions and decision-making.
• Develops data models to estimate the impact of different scenarios. Examines findings and provides actionable insight recommendations. Creates partnerships with resources and leadership to drive data-driven decision making.
• Provides explanations, interpretations, and recommendations for reporting results.
• Develops dashboard reports and management summaries to present data findings professionally, concisely, and readably for the content and audience.
• Documents processes and reason applied in reporting.
• Performs consistent quality review of data and report results.
• Knows and communicates pertinent regulatory requirements to department staff.
• Accountable for gaining consensus on guidelines and metric definitions.
• Acts as a Subject Matter Professional for processes, new projects, and implementations or upgrades to existing systems or products.
• Works with all levels of internal and external staff, including senior management, to develop and implement business requirements.
• May engage with external vendors or regulatory staff on implementations or new projects.

Key Success Factors

• Epic referral order and work queue design with ability to translate operational requirements into technical build preferred.
• EPIC Cadence or Ambulatory certification preferred
• Ambulatory and Surgery scheduling experience preferred.
• Experience working independently
• Able to work through complex business problems and partner with clients using a consultative approach
• Exceptional data/modeling skills with ability to convert raw data into actionable business insights
• Able to apply knowledge of healthcare industry trends and their drivers
• Able to work in a dynamic setting and work well under pressure
• Intermediate to advanced knowledge of statistics (including modeling techniques) preferred
• Lean Six Sigma experience preferred

Belonging Statement

We believe that all people should feel welcomed, valued and supported.

Qualifications

• EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification
• EXPERIENCE - 5 Years of Experience