Data Implementation / Acquisition Manager

• Manager, Data Implementation (Player/Coach)
• Department: Revenue
• Reports to: Director, Scaled Success & Product Operations

• About the Company
• We are a high-growth, mission-driven technology company that has been recognized multiple times as one of the best places to work. Our team is scaling rapidly, building innovative, data-driven solutions used by thousands of organizations nationwide.

This is a unique opportunity to step into a high-impact leadership role where you’ll work with cutting-edge data tools, modern integration frameworks, and evolving product ecosystems—all while helping scale a world-class implementation function.

• About the Role
• This is a player/coach leadership role where you’ll combine hands-on technical execution with team leadership. You’ll lead a team of Data Specialists while personally owning complex implementations, troubleshooting data pipelines, and partnering cross-functionally to improve systems and processes.

• You’ll be deeply embedded in the work—writing SQL, configuring integrations, solving complex data challenges—while also shaping team culture, performance, and scalability.
• This role is ideal for someone who thrives in fast-paced environments, enjoys staying technically engaged, and is excited by the opportunity to drive impact at scale during a period of hyper growth.

• What You’ll Do
• Team Leadership & Coaching
• Lead, mentor, and develop a high-performing team of data implementation specialists
• Set clear expectations, run 1:1s, and support career growth
• Own team performance, capacity planning, and workload distribution
• Foster a culture of accountability, quality, and continuous improvement
• Lead team rituals (standups, retrospectives, reviews)
• Translate high-level strategy into actionable team processes

• Technical Execution (Hands-On Leadership)
• Personally configure and troubleshoot complex data integrations across external systems
• Write and leverage SQL for validation, transformation, and debugging
• Act as the escalation point for high-complexity technical challenges
• Partner with Product and Engineering to improve tooling and data pipelines

• Domain Expertise & Strategy
• Serve as a subject matter expert across data systems and integration workflows
• Guide best practices for extracting and leveraging data from external platforms
• Stay current on industry trends, tooling, and ecosystem changes
• Influence data strategy and identify opportunities for new integrations and partnerships

• Partner Collaboration
• Lead high-impact partner engagements, including complex onboardings and escalations
• Communicate technical requirements clearly to non-technical stakeholders
• Build trust with clients through strong delivery and problem-solving
• Operations & Process Excellence
• Own and evolve team playbooks, documentation, and quality standards
• Identify systemic issues and drive improvements at scale
• Ensure operational efficiency, especially during peak periods
• Continuously refine workflows to balance speed, quality, and scalability

• What We’re Looking For
• 5+ years in a technical, data-focused role, with at least 2 years in leadership or mentorship
• Strong experience working with data integrations, pipelines, and external systems
• Advanced proficiency in SQL and data troubleshooting
• Proven ability to operate as a player/coach—leading while staying hands-on
• Strong data analysis skills and a deep understanding of data quality best practices
• Excellent communication skills with the ability to simplify complex technical concepts
• Track record of making sound decisions in ambiguous, fast-moving environments
• Experience scaling processes and teams in a high-growth environment

Nice to have:

• Experience within education, public sector, or complex multi-stakeholder environments
• Familiarity with large system integrations (ERP, SIS, APIs, SFTP, etc.)

• Why Join
• Join a hyper-growth company with strong momentum and leadership visibility
• Be part of a team consistently recognized as a best place to work
• Work hands-on with cutting-edge data platforms and integration technologies
• Take on a high-impact leadership role with real ownership and influence
• Help shape the future of a scaling data function while developing your team
• Accelerate your career by working at the intersection of technology, data, and customer success

• Success in This Role
• Quickly establish credibility with your team by leading and contributing technically
• Build a high-performing, well-supported team with clear standards and processes
• Improve data quality, onboarding speed, and operational efficiency
• Become a trusted cross-functional partner to Product, Engineering, and Customer teams
• Drive meaningful process improvements that scale with company growth