Data Analyst, Quality Control

About The Company

Clearspeed is a forward-thinking organization dedicated to leveraging innovative AI-enabled technologies to revolutionize risk assessment processes. With a dynamic and expanding team operating across the United States, Canada, and EMEA, Clearspeed fosters a collaborative environment where diverse expertise converges to achieve a shared goal: building trust faster. The company's commitment to excellence, integrity, and continuous improvement drives its success and positions it as a leader in its industry. Clearspeed values diversity and inclusion, actively encouraging individuals from all backgrounds to contribute to its mission and growth. The organization offers a stimulating workplace where impactful work, work-life balance, and professional development are prioritized, making it an ideal environment for motivated professionals seeking meaningful contributions and career advancement.

About The Role

The Quality Control Data Analyst at Clearspeed plays a vital role in ensuring the integrity and quality of audio and digital data used across various projects. This full-time, remote position requires meticulous review, analysis, and evaluation of data to verify compliance with established quality standards. The analyst will inspect, classify, and accurately label data using specialized software tools, identify potential or actual quality issues, and document findings with precision. Supporting continuous improvement initiatives, the analyst collaborates with team members to enhance data quality processes and standards. The role involves performing risk assessments, escalating issues when necessary, and maintaining detailed records of quality assessments. Candidates will undergo specialized training, including certification, after hire, which enables them to exercise professional judgment in making critical decisions under defined time constraints. Flexibility to work varying schedules, including weekends and holidays, is essential to meet project demands. Occasional travel of up to 5% may be required to facilitate team collaboration or training sessions.

Qualifications

• Bachelor's degree in a related field or equivalent work experience
• Minimum of 3 years of professional experience in Quality Assurance (QA), Quality Control (QC), data annotation, data labeling, content moderation, transcription, compliance review, auditing, or similar analytical roles
• Strong computer literacy and proficiency with software applications and digital tools
• Intermediate to advanced proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint
• Exceptional attention to detail and accuracy
• Strong analytical and problem-solving skills
• Experience reviewing audio samples, speech data, or digital content
• Experience working with large data sets, databases, spreadsheets, or data management systems
• Native or advanced proficiency in English (speaking, reading, writing, comprehension)
• Proficiency in additional languages is a plus
• Eligibility for US Government security clearance (must be a US citizen)
• Ability to work flexible shifts, including weekends and holidays

Responsibilities

• Review, evaluate, and accurately label audio recordings and other data files using designated software tools and quality control procedures
• Inspect, classify, and analyze data according to established guidelines to determine quality, accuracy, and compliance
• Identify actual or potential quality issues, inconsistencies, anomalies, or irregularities and document findings with precision and attention to detail
• Communicate observations and quality concerns to team leads and escalate issues to management when necessary
• Maintain accurate records of quality assessments, findings, and related activities
• Assist with quality control projects and initiatives as assigned
• Collaborate effectively with team members to support operational goals and project success
• Contribute to process improvement efforts by identifying trends, recurring issues, and opportunities for enhancement
• Consistently apply established rules, procedures, and quality criteria when evaluating data
• Complete QC Analyst basic certification training and testing
• Exercise professional judgment and discretion to make independent risk assessments following certification
• Perform additional duties related to quality control as required

Benefits

• Competitive salary with performance-based bonuses
• Stock options
• Unlimited paid time off
• Comprehensive health and wellness coverage
• Opportunities for professional growth and development
• Flexible work arrangements supporting work-life balance
• Inclusive and diverse workplace culture

Equal Opportunity

Clearspeed is an equal employment opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, or any other protected status in accordance with applicable laws and regulations. We encourage individuals of all backgrounds to apply and join us in our mission to build trust faster through innovative technology.