Credit Analyst

Credit Analyst                                                                                  (EXEMPT)                                            

Franklin Sports, Inc. is a leading global sporting goods brand with an extremely rich history and reputation within the industry. Over the years, Franklin Sports has developed and maintained strong partnerships with Major League Baseball, the National Hockey League, the National Football League and Major League Soccer that bring energy, strength and uniqueness to our products. We understand consumer needs and offer the strongest value by manufacturing products to all levels of sports participants from some of the most well-known professional baseball players to those who are active in the youth sports community. We got our start in 1946 and Franklin Sports is still a family owned and operated company to this day.

We are looking to hire a Credit Analyst with a great personality to represent our brand with passion and enthusiasm. The ideal candidate should have knowledge of the retail industry, 8 years of similar work experience, and bring best practices to our team. The candidate must be very flexible and highly committed to quality, customer service, teamwork and supporting company and department goals in a fast-paced, high-volume environment. 

Based on the nature of the position, we are looking for a candidate with a proactive and friendly business personality. 

This position is located at our headquarters in Stoughton, MA and will report to the Manager of Credit, Collections and Accounts Receivables.  

 

DETAILED RESPONSIBILITIEs:

• Manage collection process for all outstanding receivables
• Maintain detailed documentation pertaining to all collection efforts
• Assists Manager of Credit, Collections and AR in the daily functions of the department
• Maximize company’s cash flow and minimize bad debt by helping to establish effective departmental policies and procedures
• Ensure communication and follow-up with Customers and Sales regarding customer accounts
• Build and maintain working relationships with Sales, customer service, distribution, and accounting teams to find ways to improve company and department operations
• Research and validate customer chargebacks and negotiate reversals and paybacks of invalid deductions
• Work with both internal and external partners to identify reasons for chargebacks and how to prevent future occurrences
• Perform analytical, investigatory, and administrative duties including order review/approval, customer contact, report preparation and maintenance of account records
• Setup and onboarding of new accounts and review of existing accounts
• Back up and support of Accounts Receivable team during audits
• Performs additional duties as required

 

EDUCATION AND/OR EXPERIENCE:

• Bachelor’s degree required, focus in accounting or finance highly desirable
• 5+ years of strong experience in Accounts Receivable and Collections of Major accounts in the retail industry
• Experience working with big box retailers and ecommerce companies (Wal-Mart, Amazon, Target, etc.) desirable

 

SKILLS AND ABILITIES:

• Excellent problem solving, organizational and interpersonal skills required 
• Strong analytical and decision-making abilities
• Must be detailed oriented, meet deadlines, multi-task and be able to work independently
• Possess knowledge of AS400 system, EDI as well as good knowledge of Microsoft Office applications. 
• Highly proficient in Microsoft Excel 
• Excellent written and verbal communication skills
• Commitment to process improvements and the ability to think “outside the box”
• Possess a solid understanding of retail chargebacks

 

LEVEL OF RESPONSIBILITY:

• Interact independently with internal and external parties, has the knowledge to make independent decisions

 

SUPERVISORY RESPONSIBILITIES:

• This position does not supervise employees

 

If you are interested in joining the #FranklinFamily, please apply.  We also want to share with you our benefits at a glance:

• Employee Discounts
• 401K with immediate participation and a 1% match after 3 months of employment, a retirement 401(K) match of 3% safe harbor match, plus a potential profit sharing retirement contribution of 1% after a full calendar year of employment 
• Participation in the annual bonus plan

 

After 30 Days Waiting Period: 

• 20 days PTO program/10 Paid Holidays (prorated)
• Health, Dental, Vision Insurance
• Company Paid AD&D and Life Insurance (3 times Base Salary maxed at $500,000)
• Voluntary Life and AD&D Insurance
• Company Paid Short and Long Term disability plans
• Flexible Spending with Carry Over option and Dependent Care Account Plans
• Employee Life Assistance Plan and Identity Theft Protection Support
• Tuition Reimbursement after waiting period

 

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit/stand, walk, kneel, crouch, has color and depth vision, possess the manual dexterity to use hands or fingers to handle, or feel; reach with hands and arms; and talk and hear, climb on ladders or be in heights. The employee needs to be able to carry 25 pounds.

 

WORK ENVIRONMENT:

The noise level in the work environment is usually moderate