CRE Property Inspection Analyst

Position Title

CRE Property Inspection Analyst

Location

Hicksville, NY 11801

Job Summary

The CRE Property Inspection Analyst is responsible for managing and coordinating property inspection activities across the Bank’s commercial real estate loan portfolio. This role serves as the central point of contact for all inspection-related matters, ensuring the Commercial Real Estate Finance group and the Bank effectively achieve their business objectives related to the ongoing monitoring of loan collateral condition and quality.

This position focuses on inspection logistics, workflow management, and the tracking of inspection-related activities, as well as the quality control of inspection reports. In doing so, the role supports effective risk monitoring and enhances portfolio oversight of the Bank’s commercial real estate loan collateral.

Job Responsibilities

• Inspection Coordination & Scheduling
• Coordinate and schedule property inspections for a portfolio of commercial real estate assets based on priority, location, and vendor workload and availability.
• Liaise with third-party inspection vendors, engineers, and internal and external stakeholders.
• Ensure inspections are completed within required timelines (e.g., origination, annual reviews, covenant triggers).

• Workflow & Process Management
• Facilitate vendor onboarding processes, including documentation oversight, profile maintenance, and performance monitoring.
• Track inspection requests from initiation through completion to ensure deadlines and service-level expectations are met.
• Maintain inspection calendars, pipeline reports, and status dashboards.
• Communicate inspection timelines and status updates to internal stakeholders and external partners.
• Address questions, resolve issues, and provide timely follow-up on inspection-related matters.
• Contribute to process improvements and workflow optimization.

• Reporting & Quality Control
• Review submitted inspection reports for completeness, accuracy, and adherence to the bank’s internal standards.
• Ensure all required documentation (photos, checklists, narratives) is included before distribution.
• Proactively identify discrepancies, incomplete information, or potential compliance concerns, and escalate issues and follow up with vendors as warranted.

• Portfolio Monitoring Support
• Maintain centralized records of inspection results and history and update records as needed.
• Assist Relationship Management and Portfolio Management teams by providing inspection updates.
• Flag overdue inspections or emerging property condition concerns.
• Monitor inspection-related KPIs and generate reports for senior management upon request.

• Vendor & Stakeholder Management
• Serve as primary point of contact for inspection vendors and internal stakeholders.
• Manage vendor relationships, including onboarding, performance tracking, and issue resolution.
• Coordinate access to properties with borrowers, property managers, and leasing contacts.
• Compliance & Documentation
• Ensure inspection processes comply with internal policies and regulatory requirements.
• Maintain organized documentation in loan files or portfolio management systems.
• Support internal/external audit requests by providing inspection-related data and records.
• Additional Accountabilities

Contribute to ad hoc initiatives, including special projects, system enhancements, and implementation efforts, while performing additional responsibilities as may be required. Consistently adheres to regulatory and compliance policies and standards linked to this role as outlines above and complete required compliance training. Accountable to maintain compliance with applicable federal, state and local laws and regulations.

Job Requirements

Required Qualifications:

• Associate or bachelor’s degree (preferred) in business, Real Estate, or a related field Minimum 2 years of experience in commercial real estate, loan operations, property management, or administrative coordination.
• Attention to detail and ability to manage multiple tasks simultaneously in a fast-paced, deadline-driven environment.
• Effective verbal and written communication skills.
• Proficiency with Microsoft Office (Excel, Outlook, Word)

Preferred Qualifications

• Experience with CRE inspections, property types, due diligence, and/or loan servicing or compliance-driven industry.
• Familiarity with workflow management systems, loan servicing and document retention platforms, or inspection tracking tools (e.g., Newgen, Nautilus, etc.).
• Knowledge of regulatory requirements relevant to CRE inspections.

Core Competencies

• Strong organizational, project coordination, and time management skills.
• Problem-solving mindset with the ability to escalate issues appropriately. Effective communication and stakeholder management skills.
• Experience managing third-party vendors or field service providers.
• Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights. Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.
• Builds trusted relationships, whether internal or external, by identifying needs and delivering to ensure a positive service experience.
• Fosters a positive work culture and productive work environment, supported by effective relationships with colleagues and internal/external stakeholders.

Flagstar is an Equal Opportunity Employer

We are committed to providing clear and accurate compensation information in accordance with applicable laws. Actual starting base pay will be determined based on location, experience, and other non-discriminatory factors permitted by law. Total compensation may also include variable incentives, bonuses, commissions, or other awards as outlined in the offer of employment. Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: Benefits | Flagstar Bank

Pay Range

$22.82 - $36.49