Business Systems Analyst, Virtual Care

ORION GROUPS is a professional services firm based in McKinney, Texas that provides experienced consultants to key organizations across the United States. We focus our talent expertise in both the financial and healthcare industries. Our capabilities in technology include application management, enterprise software systems, data strategies, integration, and IT infrastructure. We work diligently to listen and provide value to your unique needs. www.OrionGRPS.com

OVERVIEW

At Orion, we are seeking a Business Systems Analyst to support the Virtual Care Portfolio team by analyzing user requirements, improving existing systems, and facilitating data-driven decision-making. This opportunity will focus on completing scoping documents, managing ideas through our processes, and pulling together needed information for the demand process.

OPPORTUNITY

• Duration: 6-month W2 contract-to-hire
• Location: Fully Remote in the United States
• Compensation: $115,000 – $130,000 plus benefits

KEY RESPONSIBILITIES

Gather and document business requirements from stakeholders and domain owners.

Complete and maintain initial scoping artifacts and ballpark estimates in collaboration with business sponsors and Domain Owners.

Complete initial discovery process required to expand existing standard virtual care programs.

Enter, update and/or manage idea records and promote qualified ideas through the demand lifecycle.

Monitor project tracking boards to ensure timely progression through project phases assisting with any challenges.

Extract data from ServiceNow and maintain reporting dashboards and strategic portfolio roadmaps in Smartsheet and Google Sheets.

Create and manage Smartsheet dashboards and reports using formulas and visual tools.

Coordinate with the Strategic Realization Office and other departments to ensure alignment and progress.

Work independently to meet deliverables and escalate issues appropriately.

Supports Domain Owners as needed for gathering data, reporting, updating program and/or project documents, and driving initiatives in terms of structure and support that enables our Domain Owners with key initiatives and RFx processes.

KEY EXPERIENCE

5+ years of experience in clinical systems analysis or a related focused role (e.g., data analyst, project coordinator with technical skills)

Experience with Service Now and ability to extract and manage data from ServiceNow

Strong verbal and written communication skills including executive level communication

Proven ability to work independently and meet deadlines without close supervision

Ability to identity resources, processes, and answers with limited information provided

Ability to analyze information shared and extrapolate relevant pieces of information and apply to new work

Proficiency in Google Suite, including Sheets (advanced formulas VLOOKUP, COUNTIFS, SUMIFS), Google Forms, Google Docs, Google Slides, Google Sites

Experience with Smartsheet (Grid, Timeline, Dashboard) and creating reports using formulas a plus

Clear understanding of healthcare applications, terminology, and concepts is required

Virtual Care Experience a plus

EDUCATION

Bachelor’s degree required

INTERVIEW PROCESS

Quick turnaround: preliminary interview followed by team interview on phone and Google Meets.

Typically, one round with the hiring manager, joined by the team (virtual interview), possibly two rounds if necessary.

Orion Groups is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected]