The Senior Business Analysts will lead discovery, current-state analysis, stakeholder engagement, future-state design, and the translation of business needs into actionable delivery artifacts in a blended (structured + agile) environment.
Key Responsibilities
Lead business analysis activities for the Having a Baby initiative
Analyze current-state processes, policies, systems, data flows, and client interactions
Facilitate workshops, interviews, journey mapping sessions, and stakeholder engagement
Document business requirements, process models, business rules, and supporting materials
Develop future-state business processes and service models
Support options analysis, recommendations, and decision-support materials
Identify business risks, impacts, and dependencies
Translate business needs into user stories and acceptance criteria
Support backlog development, refinement, and prioritization
Work closely with Product Owners, Business Owners, and cross-functional delivery teams
Support sprint/iteration planning, reviews, and validation activities
Produce high-quality documentation and decision-support materials for governance
Top 3 Required Qualifications

1) Minimum 10 years of Business Analysis experience
2) Government experience - 3+ engagements (ideally core [Ministry] gov experience)
3) Experience supporting life-event services, particularly birth registration, Vital Statistics, or civil registration programs (or closely related services such as identity, death, or marriage registration).

Preferred Qualifications
Experience with Vital Statistics, civil registration, or life-event services (birth, death, marriage, identity, benefits)
Experience in public sector or government digital service transformation
Experience applying human-centred design or service design methods
Experience supporting digital or citizen-facing service modernization

Business Analyst

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