Business Analyst, Sr. - Remote

About the Company

SAIC is a technology integrator providing full life cycle services and solutions across technical, engineering, intelligence, and enterprise information technology markets. The company supports complex projects through systems engineering, integration, and specialized technical expertise. With approximately 15,000 employees, SAIC serves customers across the U.S. federal government, guided by a focus on integrity and mission delivery. The company is headquartered in Reston, Virginia.

About the Role

SAIC is seeking a Senior Business Process Analyst to join a team supporting the U.S. Department of Veterans Affairs (VA) in its migration to the cloud. This fully remote, full-time position is suited to an experienced analyst who can work independently, advise client stakeholders, and lead process improvement efforts across complex programs.

The role focuses on business process analysis, organizational change, performance measurement, and the development of practical solutions that improve operational efficiency and support compliance. The analyst will work closely with business, technology, and customer teams, applying Agile and Scaled Agile Framework (SAFe) methodologies to improve collaboration, align strategic priorities, and support effective project delivery.

Key Responsibilities

• Develop and apply continuous process improvement strategies, organizational redesign initiatives, change management plans, and performance measures.
• Define and document business processes, policies, roles and responsibilities, and performance metrics.
• Analyze existing business processes through current-state assessments, gap analysis, benchmarking, organizational assessments, and best-practice identification.
• Design future-state processes and develop plans for process improvements, organizational transitions, and change management.
• Coordinate with customer, computer services, client services, business, and technology teams to support project objectives.
• Oversee the development and maintenance of quality programs, systems, processes, and procedures to promote compliance and performance quality.
• Apply Agile and SAFe principles to align strategy, manage large portfolios, improve collaboration across teams, and accelerate value delivery.
• Interpret policies, government regulations, regulatory requirements, and agency guidelines to support compliance.
• Work with operating entities to review processes, enforce requirements, and ensure adherence to established guidelines.
• Coordinate with business and technology teams to identify and clarify system requirements when needed.
• Conduct client interviews to understand business needs, operational challenges, and improvement opportunities.
• Deliver presentations and training on measurement, analysis, process improvement, and control when required.
• Perform cost-benefit analysis as needed to support business decisions.
• Independently assess complex problems, evaluate relevant data, and develop practical technical and business solutions.
• Select appropriate analytical methods and techniques, using sound judgment to address difficult project challenges.
• Provide technical guidance and direction to employees in accordance with established policies and management guidance.
• Lead or contribute to specific programs and projects, ensuring that recommendations support organizational objectives.
• Represent the organization in discussions with clients and internal teams to resolve complex project issues.
• Build effective working relationships with clients, stakeholders, and cross-functional teams.
• Guide and mentor junior analysts and team members while coordinating work across project teams.
• Manage competing priorities, maintain project documentation, and support continuous improvement throughout the engagement.

Required Qualifications

• Master’s degree and at least 10 years of experience.
• Degree in Engineering or a related scientific or technical discipline.
• Ability to obtain and maintain a Public Trust clearance.
• Expertise in eliciting and documenting business requirements, business processes, and workflows.
• Experience creating functional specifications, user stories, use cases, and process flow diagrams.
• Knowledge of business modeling techniques and tools, such as UML and BPMN.
• Proficiency with documentation tools such as Microsoft Visio, Lucidchart, or similar applications.
• Familiarity with software development methodologies, including Agile and Waterfall.
• Experience using project management and tracking tools such as JIRA, Trello, or Microsoft Project.
• Understanding of database concepts and basic querying skills.
• Strong analytical skills, including data analysis, interpretation, and presentation of findings.
• Experience using data analysis tools such as Excel, SQL, Power BI, or Tableau.
• Excellent written and verbal communication skills, including the ability to explain technical information to non-technical stakeholders.
• Strong presentation skills and experience facilitating workshops and meetings.
• Critical-thinking and problem-solving skills, with the ability to assess issues and recommend sound solutions.
• Strong interpersonal skills and the ability to collaborate effectively with cross-functional teams and stakeholders.
• Demonstrated ability to lead and mentor junior analysts and coordinate project teams.
• Strong organizational skills and the ability to manage multiple projects, priorities, and deadlines.
• Familiarity with applicable industry regulations, standards, and best practices.
• Ability to understand customer needs and develop solutions aligned with business objectives.
• Strong documentation skills for maintaining requirements, process flows, and project records.
• Commitment to continuous improvement, ongoing learning, and professional development.
• Ability to adapt to changing priorities, work environments, and responsibilities.

Preferred Qualifications

• Advanced professional certifications are preferred, including Certified Business Analysis Professional (CBAP), Project Management Professional (PMP), Six Sigma, Certified ScrumMaster (CSM), or SAFe Scrum Master (SSM).
• A proven track record of successfully leading and delivering complex projects.
• Experience across multiple industries or sectors.

Work Arrangement and Compensation

• Employment type: Full-time.
• Work arrangement: 100% remote.
• Location: Texas, United States.
• Schedule: Day shift.
• Travel: Not required.
• Minimum clearance at hiring: None; candidates must be able to obtain and maintain a Public Trust clearance.
• Target salary range: $80,001–$120,000. Actual compensation may vary based on experience and other relevant factors.

Equal Opportunity and Benefits

SAIC provides benefits to eligible employees. Details about available benefits can be found through the company's benefits information.