Business Analyst

• Role: Business Analyst
• Location: Merrimack, NH

Description:

• The Expertise and Skills You Bring
• Bachelor’s degree or equivalent years of industry experience
• 3+ years of Health and Welfare benefits service experience
• 3+ years of testing experience (and demonstrated competence, depth, and breadth) of professional experience.
• Prior client implementation and\or platform migration experience a plus
• Experience in Agile preferred, but not required.
• Proficient with Microsoft Office applications
• Ability to independently manage one’s own workload.
• Regulatory and legislative knowledge in aligned service area
• Understanding of benefits administration systems
• Demonstrates superb communication skills (written and verbal)
• Ability to conduct analysis and document findings.
• Procedure execution and process improvement
• Align, plan, and implement new product capability delivery within flight implementations.
• Drive and / or support execution of key implementation activities (example: data conversion load).
• Participate in validation and/or testing efforts to ensure results meet the client and/or product offering requirements.
• Partnering with the Director Client HealthCare Consulting to define client specific configurable variations to support a client plan and/or administrative requirements.
• Performing root cause analysis to determine gaps or trends for continuous improvement opportunities.

Candidates need:

• 1.) Very strong communication skills
• 1.) In depth/extensive knowledge of Health and Welfare (Specifically benefits: medical, dental, cobra) – not just a mention of the experience on the resume.
• 2.) At least three years of Business and Client Acceptance Testing specific to Health and Welfare
• 3.) Comfortable with tools such as JIRA, confluence, and able to interpret requirements.