Business Analyst

Title: IT Business Analyst – Warehouse Management Systems (remote)

Key Responsibilities:

• Lead IT business analysis initiatives within the Warehouse Management Systems (WMS) domain, focusing on supply chain and distribution operations.
• Possess strong knowledge of WMS processes and operations, including end-to-end system integrations across CRM, Order Management, WMS, TMS, Procurement, and Financial Systems.
• Analyze complex business problems, gather and interpret data, and deliver actionable insights to support decision-making.
• Plan, execute, and oversee software implementation and rollout activities, ensuring smooth and successful deployments.
• Collaborate with cross-functional teams—Development, Configuration, QA, and Business Operations—to drive project success.
• Act as the primary liaison for business stakeholders, providing timely updates and managing expectations throughout the project lifecycle.
• Participate in solution design, configuration, and deployment activities to ensure alignment with business requirements.
• Communicate effectively with both technical and non-technical audiences, translating complex concepts into clear, concise language.

Required Skills & Qualifications:

• Proven experience in IT business analysis within WMS and related supply chain domains.
• Strong understanding of system integrations and data flows across enterprise applications.
• Excellent problem-solving skills with the ability to synthesize data and deliver actionable recommendations.
• Exceptional written and verbal communication skills.
• Demonstrated leadership in coordinating cross-functional teams and managing stakeholder relationships.