- Role: Senior BA
- Duration: Client would like to do CTH after 3 months or 9-month contact if resource is not interested in direct hire.
- Location: 2 Wells Avenue, Newton MA 02459
- Role Overview
- The Senior Business Analyst (Custom Applications) is responsible for partnering with business stakeholders to define, analyze, and deliver business and functional requirements that drive the development and enhancement of custom-built applications.
- This role acts as a strategic bridge between business and technology teams, ensuring solutions align with business objectives and deliver measurable value across the application lifecycle.
- The position requires strong expertise in requirements engineering, stakeholder management, and end-to-end Software Development Lifecycle (SDLC) engagement.
- Key Responsibilities
- 1. Requirements & Solution Definition
- Collaborate with business stakeholders to elicit, analyze, and document requirements for custom applications.
- Translate business needs into functional specifications, user stories, use cases, and process flows.
- Develop As-Is and To-Be models, identifying opportunities for process optimization and automation.
- Ensure traceability of requirements across the SDLC.
- 2. Stakeholder Management & Communication
- Act as the primary liaison between business users, product owners, and development teams.
- Facilitate workshops, interviews, and working sessions to drive clarity and consensus.
- Communicate complex concepts effectively to both technical and non-technical audiences.
- 3. Delivery & SDLC Participation
- Support end-to-end delivery, including design, development, testing, and deployment phases.
- Work closely with QA teams to define and validate test cases aligned with business requirements.
- Ensure alignment with SDLC best practices and governance standards.
- 4. Analysis & Continuous Improvement
- Analyze current systems and processes to recommend enhancements and efficiencies.
- Identify gaps, risks, and dependencies early in the lifecycle.
- Drive data-driven decision-making through business insights and impact assessments.
- 5. Leadership & Mentoring
- Lead business analysis activities across projects or workstreams.
- Key Skills & Competencies
- Functional & Technical Skills
- Strong experience in custom application development environments (web, mobile, enterprise apps)
- Expertise in requirements modeling techniques (UML, BPMN, user stories, functional specs)
- Knowledge of Agile, Scrum, or hybrid delivery models
- Familiarity with integration concepts, APIs, and data flows (preferred)
- Working knowledge of tools such as JIRA, Azure DevOps, Visio, Confluence
- Business & Analytical Skills
- Strong analytical thinking and problem-solving skills
- Ability to decompose complex business problems into actionable requirements
- Experience in process optimization and digital transformation initiatives
- Soft Skills
- Excellent stakeholder management and communication
- Strong facilitation and negotiation skills
- Ability to manage ambiguity and drive outcomes in fast-paced environments
- Qualifications & Experience
- Bachelor’s degree in Computer Science, Information Systems, Business, or related field
- 5–10+ years of experience as a Business Analyst in IT delivery environments
- Proven experience working on custom application development projects
- Experience in client-facing roles with global delivery teams
- Success Metrics
- Quality and completeness of requirements documentation
- Stakeholder satisfaction and alignment
- Defect leakage due to requirement gaps
- On-time delivery of BA deliverables across SDLC
- Contribution to business outcomes (efficiency, cost reduction, user experience)
- Nice to Have
- Exposure to cloud-native application ecosystems (Azure, AWS)
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Business Analyst - Custom Applications
BCforward
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