Analytics Solutions Manager, Strategy and Transformation-Vice President

Job Description

Help shape how analytics and artificial intelligence accelerate digital and marketing outcomes at JPMorganChase. In this role, you will connect strategy to execution by turning complex business needs into scalable, measurable solutions. You will partner closely with leaders across digital, marketing and customer data and analytics, and audience management to deliver impact.

As an Analytics Solutions Manager on the Digital, Marketing, and Customer Data and Analytics team, you will drive strategy and book of work planning, lead or enable AI-first transformation initiatives, and work to ensure that we operate with excellence across the team. For each initiative, you will work with partners to define the problem, align stakeholders, shape the approach, facilitate delivery and drive adoption with clear measurement of outcomes.

Job Responsibilities

• Partner across analytics, data delivery, tech, product, and line of business teams to design and deliver scalable AI-based and traditional analytics solutions to accelerate transformation agenda
• Develop vision for transformation opportunities and lead discovery to translate vision and business needs into clearly defined analytics use cases, success metrics, and delivery plans
• Drive solution roadmaps, prioritization, milestones, and cross-functional execution of high priority initiatives in collaboration with key partners
• Establish measurement plans and performance reporting to track impact and support continuous improvement of overall team book of work
• Enable responsible use of data and models by embedding governance, documentation, and appropriate controls into delivery
• Communicate progress, risks, dependencies, and decisions to senior stakeholders with clear, actionable narratives
• Develop playbooks and operating routines that improve delivery speed, quality, and adoption of analytics capabilities

Required Qualifications, Capabilities And Skills

• Strong stakeholder management skills, including aligning priorities across multiple teams and senior leaders
• Exceptional written and verbal communication skills and experience creating executive-ready narratives, including problem framing, insights, recommendations, and trade-offs
• Demonstrated experience leading cross-functional delivery of analytics solutions from requirements through deployment and adoption
• Experience supporting AI-enabled solution delivery, including model monitoring concepts and adoption planning
• Ability to translate business objectives into measurable outcomes, key questions, and analytical approaches
• High level knowledge of analytics methods (for example: segmentation, funnel analysis, attribution measurement, experimentation analysis)
• Experience defining and tracking key performance indicators and building measurement plans tied to business outcomes
• Proficiency using AI tools and partnering with data teams and working with data in common analytics environments (e.g., Github Copilot, Tableau)
• Ability to manage delivery in an agile environment, including backlog grooming, sprint planning, and dependency management

Preferred Qualifications, Capabilities And Skills

• Background in strategy, transformation, or operating model design for business or analytics organizations
• Experience with cloud-based data and analytics ecosystems
• Familiarity with data governance concepts (for example: lineage, definitions, quality checks, and documentation)

About Us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About The Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.