Workstation Support Analyst III/SCCM / MECM Application Packaging & Deployment Engineer
Location: Location: Remote, with occasional onsite reporting to Jackson, MI as needed.
Duration: Contract through 06/11/2027 (High Possibility of Extension)

Position Overview
We are seeking a Workstation Support Analyst III to join the Digital Workplace Services (DWS) team supporting enterprise desktop infrastructure across multiple locations. This role will serve as a key technical resource within the End User Computing (EUC) Engineering team, responsible for SCCM administration, desktop imaging, application packaging, software deployment, operating system management, and endpoint support in a large-scale Windows environment.
The ideal candidate will have strong experience managing enterprise desktop technologies, Microsoft SCCM/MECM administration, Group Policy, operating system deployment, and desktop automation within a corporate environment.

Key Responsibilities
Administer and support Microsoft SCCM/MECM enterprise environments.
Package, deploy, maintain, and troubleshoot enterprise applications.
Design, manage, and maintain Windows operating system images for large corporate environments.
Support desktop deployment automation, operating system migrations, and endpoint lifecycle management.
Develop and implement software distribution strategies and deployment standards.
Configure and manage Group Policies to support security and operational requirements.
Troubleshoot operating system, application, deployment, and configuration issues.
Analyze and resolve complex technical issues while identifying opportunities for automation and process improvement.
Provide technical expertise and strategic recommendations related to endpoint management technologies.
Evaluate emerging desktop technologies and recommend solutions aligned with business objectives.
Contribute to the development of enterprise desktop standards, best practices, and documentation.
Collaborate with infrastructure, security, and support teams to ensure reliable workstation performance.

Required Qualifications
Bachelor's degree in Information Systems, Computer Science, Business Technology, or a related field preferred.
Minimum 3 years of experience supporting enterprise desktop environments.
Minimum 3 years of hands-on SCCM/MECM administration, patch management, and software deployment experience.
Experience managing and designing Windows OS images for large corporate environments.
Experience implementing and managing Group Policy configurations and security policies.
Experience utilizing automated desktop deployment technologies.
Strong knowledge of Microsoft Windows operating systems, registry management, drivers, and unattended/silent installations.
Experience troubleshooting desktop operating systems, software deployments, and endpoint management solutions.
Excellent analytical, problem-solving, and communication skills.

Workstation Support Analyst

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