Willow Ambulatory Analyst

3-5 Must Haves:

• Epic Willow Ambulatory certification and hands-on configuration experience.
• Strong experience designing, building, testing, implementing, and supporting Epic Willow Ambulatory.
• Retail/Outpatient Pharmacy workflow expertise.
• Experience supporting prescription processing, dispensing, charging, inventory management, and retail pharmacy operations.
• Healthcare IT analyst experience in a production environment.
• Ability to troubleshoot incidents, perform system maintenance, support enhancements, and maintain system stability in a high-volume healthcare setting.
• Integration and vendor coordination experience.
• Experience supporting integrations with third-party pharmacy systems, dispensing hardware, interfaces, and external vendors.
• End-to-end implementation and upgrade support.
• Experience with testing, workflow validation, go-lives, cutovers, upgrades, and production support, including documentation and change control processes.
• Nice to Have:
• Epic Willow Inpatient exposure.
• Experience supporting retail pharmacy expansions/new store openings.
• Revenue Cycle collaboration experience.
• Academic medical center or large healthcare system background.