This is a W2 Requirement and it is a 100% onsite job located at columbia, SC
Job required skills :
- Bachelor's degree in Technical Communication, English, Information Technology, Information Systems, or a related field, OR equivalent relevant professional experience.
- 5+ years of demonstrated technical-writing experience producing professional documentation for complex IT or technology environments.
- Advanced proficiency with Microsoft 365, especially Word and SharePoint, plus Excel, PowerPoint, Teams, and related collaboration tools.
- Strong proficiency with Microsoft Visio for technical diagrams, workflows, process maps, and supporting visuals.
- Demonstrated experience producing SOPs, runbooks, system documentation, operational procedures, knowledge articles, or comparable technical deliverables.
- Strong editing, information-architecture, document-organization, formatting, and quality-control skills.
- Ability to work directly with technical SMEs across infrastructure, applications, service delivery, cybersecurity, or similar IT disciplines.
- Certified Professional Technical Communicator (CPTC), ITIL Foundation, or comparable technical-writing/IT certification.
- Experience with documentation recovery, knowledge-management, or large-scale documentation-standardization initiatives.
- Experience designing and administering SharePoint-based documentation libraries, templates, metadata, and lifecycle practices.
- Familiarity with ITIL, NIST, CIS, or other recognized IT/security frameworks.
- Government or other highly regulated environment experience.
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W2 Only- Business Analyst
American Unit, Inc
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