- Role Name: Sr. Technical Support Analyst
- Location: Toronto, ON
- Duration: 12 Months
- Sr. Technical Support Analyst to support the Media IT application portfolio.
- Curious about media technology, exceptional technical expertise, driven and a quick learner, the successful candidate will have well-rounded experience supporting both custom developed and third-party platforms.
- The role is within a team responsible for the end-to-end delivery of new technologies or enhancements to existing.
- The portfolio includes Salesforce Sales Cloud, Marketing Cloud, GeoAnalytics, Informatica Intelligent Cloud System (iPaaS), AdSales order management and billing systems.
- 5+ years of system administration and production support, preferably aligned with the above described application portfolio. Experience with Salesforce and Informatica Intelligent Cloud Services would be ideal.
- Bachelor of computer science, engineering or related qualification
- Familiarity with ITIL best practices and service requirements
- Windows and Linux OS
- Oracle
- SQL server
- Solid experience with application monitoring
- Experience with cloud operations would be an asset
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Sr. Technical Support Analyst
Tekgence Inc
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