Specialized Business/Systems Analyst

Duration: 4+ Months

Location: MO-Ballwin, Hybrid 3-4 days onsite

Overview: Every Turnberry consultant belongs to a practice, an internal group of consultants and leaders with shared experience and expertise. Each of these practices aligns to one of the core services Turnberry offers to clients. As a Specialized Business/Systems Analyst, you will join Turnberry's Business Transformation practice. Turnberry's Business Transformation practice is dedicated to diagnosing and addressing core business challenges including regulatory compliance, full-scale implementation, managing change and driving continuous improvement across transformation initiatives.

Responsibilities

• Review, analyze, and evaluate information technology systems operations
• Determine user needs and requirements and recommend ways to improve systems
• Serve as primary point of contact between users and engineering/development staff
• Identify, document, report, and track system issues
• Support the process of translating business needs into formal technical requirement deliverables
• Project manage the design, development, and implementation of AI capabilities and Salesforce platform enhancements
• Act as subject matter expert on Salesforce and AI implementation, advising stakeholders on best practices and solution design
• Gather and document requirements from all stakeholder groups to define access personas, platform enhancements, and automation for Opportunity, Contacts, and related Salesforce objects
• Design and build the technical structure needed to deliver these new capabilities
• Define and implement platform health metrics and monitoring to validate new functionality performs as designed post-launch
• Develop governance documentation to sustain the access framework, enhancements, and automation going forward

Qualifications

10+ years of applicable specialized skills

The salary range for this role is $80,000 to $160,000 or the hourly equivalent. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Turnberry Solutions offers benefits such as a comprehensive healthcare package (medical, dental, vision), disability and group term life insurance, health and flexible spending accounts, a utilization bonus, 401(k) with match, flexible time off for salaried employees, parental leave for salaried employees, and flexible work arrangements (all benefits are subject to eligibility requirements). No matter where or when you begin a career with Turnberry, you'll find a far-reaching choice of benefits and incentives.

At Turnberry, we are committed to creating a positive and connected work environment for all and are fully invested in and focused on hiring and growing a diverse team of high performers. We believe that uniqueness in ideas, experiences, and backgrounds make us a better Turnberry: Turnberry is an Equal Employment Opportunity employer, and recruits, employs, trains, compensates, and promotes regardless of age, ancestry, family medical or genetic information, gender identity and expression, marital, military, or veteran status; national and ethnic origin; physical or mental disability; political affiliation; pregnancy; race; religion; sex; sexual orientation; and any other protected characteristics.

Americans With Disabilities Act (ADA)

Turnberry will provide reasonable accommodation with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please send an email to our Human Resources department at [email protected].