Key Responsibilities
Provide ongoing production support for warehouse facilities utilizing modern warehouse management solutions.
Assist in the deployment and rollout of newly developed system capabilities and enhancements.
Create and maintain training materials for warehouse office personnel and floor operators.
Deliver end-user training and provide hands-on support during system implementations.
Prepare distribution centers and warehouse facilities for Parts IT Modernization (PITM) deployments.
Train warehouse operators and staff on the effective use of new warehouse management systems.
Troubleshoot and resolve issues that arise during implementation and post-go-live activities.
Partner with operations, engineering, and IT teams to ensure smooth adoption of new technologies and processes.
Travel as required to support facilities across Canada, Indiana, and Illinois.

Required Qualifications
Minimum of 1 year of experience in an Operations and/or Engineering environment.
Strong interpersonal, communication, and cross-functional collaboration skills.
Ability to effectively train and support end users during system and process transitions.

Preferred Qualifications
2+ years of experience in warehouse operations or a related operational environment.
2+ years of experience in an engineering, operations support, or implementation-focused role.
Experience developing and delivering training on processes, systems, and best practices.
Experience supporting operations teams in the use of technical tools, enterprise applications, or IT systems.
Exposure to warehouse management systems (WMS), supply chain operations, or logistics processes is highly desirable.

Education
A bachelor's degree or equivalent professional experience in one of the following disciplines is preferred:
Engineering or Technology
Business Administration or Management

Smart Connected Warehouse Analyst

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