- Senior Systems & Endpoint Management Analyst
- Location: San Antonio, TX 78215 (On-Site)
- Projected Start Date: 09/07/2026
- Type: Contract / Contract-to-Hire (if applicable)
- Pay Rate: $50.00 per hour
- Job Summary
- We are seeking a Senior Systems & Endpoint Management Analyst to support enterprise modernization, automation, and endpoint management initiatives. This role is responsible for administering and optimizing Microsoft-based technologies, including SharePoint Online, Microsoft Intune, MEMCM (SCCM), Microsoft 365, Citrix VDI, and software asset management tools. The ideal candidate will provide Tier 3 technical support, lead technology projects, and drive process improvements across the organization.
- Key Responsibilities
- Administer, configure, and support MEMCM (SCCM), Intune, SharePoint Online, Microsoft 365, Citrix VDI, and related technologies.
- Lead and support SharePoint migration and modernization initiatives.
- Manage application packaging, software deployments, security patches, operating system upgrades, and compliance settings.
- Provide Tier 3 support and assist with escalation management and root cause analysis.
- Manage software asset management (SAM) and mobile device management (MDM) solutions.
- Monitor, maintain, and report on hardware, software, licensing, and endpoint compliance.
- Create and maintain technical documentation, deployment procedures, and best practices.
- Participate in project planning, implementation, and change management activities.
- Develop reports and dashboards using tools such as SQL, SSRS, and Power BI.
- Mentor junior team members and provide technical guidance across the organization.
- Ensure adherence to established IT policies, procedures, and security standards.
- Required Qualifications
- Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field; or equivalent experience.
- Extensive experience with Microsoft endpoint management technologies.
- Strong hands-on experience with MEMCM (SCCM), Intune, Microsoft 365, and SharePoint Online.
- Experience supporting enterprise application deployments, patch management, and endpoint security.
- Strong troubleshooting, analytical, and problem-solving skills.
- Excellent communication and stakeholder management abilities.
- Ability to manage multiple priorities in a fast-paced environment.
- Preferred Qualifications
- Relevant Microsoft or endpoint management certifications.
- Experience with SQL, Power BI, SSRS, Active Directory, Group Policy, IIS, and PowerShell scripting.
- Experience with ServiceNow, WSUS, MDT, MBAM, LAPS, and Citrix VDI.
- Experience with SAP and software asset management tools.
- Background supporting large enterprise environments.
- Work Environment
- Primarily office-based with occasional travel for meetings, training, and project-related activities.
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Senior Systems & Endpoint Management Analyst
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