Senior Personnel Analyst

Introduction

Join the City of New Haven’s Human Resources team and play a key role in supporting the people and processes that keep City government moving. As a Senior Personnel Analyst, you will take on varied, high-impact HR work spanning recruitment and selection, Civil Service and merit-based testing, job analysis and classification, pre-employment and onboarding, training, employee programs, and other workforce initiatives. We are looking for a resourceful, collaborative HR professional who can manage complex assignments, exercise sound judgment, solve problems, and provide responsive guidance to departments, employees, applicants, and other stakeholders.

Click HERE to learn more about our Department

As part of the application process, candidates will be required to respond to several targeted questions regarding their professional human resources experience. Applicants are strongly encouraged to review all supplemental questions before beginning their responses and to provide complete, specific examples that clearly describe their own experience, responsibilities, level of involvement, and results. Responses will be reviewed as part of the screening process and may be used to determine which candidates are selected to move forward.

Primary Functions

This role performs advanced professional human resources work in the development, administration, and implementation of City personnel programs, policies, and initiatives. The Senior Personnel Analyst independently administers or leads assigned human resources functions, which may include recruitment and selection, Civil Service and merit-based testing, job analysis and classification, training and organizational development, compliance programs, employee-related investigations, and other personnel programs.

This role provides professional guidance and technical assistance to City departments, conducts research and analysis, develops recommendations, and assists in improving human resources programs, processes, and service delivery. Work requires the exercise of considerable independent judgment, discretion, and confidentiality within established laws, policies, procedures, and professional standards.

Typical Duties And Responsibilities

• Administers, coordinates, and evaluates assigned human resources programs, functions, projects, and initiatives.
• Independently plans, prioritizes, and manages short- and long-term projects within designated areas of responsibility.
• Provides professional guidance, technical assistance, and consultation to City departments, employees, applicants, and other stakeholders regarding human resources programs, policies, procedures, and established practices.
• Assists in developing, implementing, reviewing, and improving human resources programs, policies, procedures, workflows, and service-delivery processes.
• Conducts job analyses and assists in developing or revising job descriptions and classification specifications to support recruitment, examination development, classification, and position review.
• Plans and coordinates recruitment and outreach activities designed to attract qualified and diverse applicant pools using appropriate recruitment sources and strategies.
• Reviews employment applications and supporting documentation, makes or recommends eligibility determinations, and reviews requests for reconsideration or additional information, as appropriate.
• Plans, develops, coordinates, administers, and scores job-related Civil Service and other merit-based examinations and selection processes, including examination materials, rating criteria, scoring methodologies, candidate instructions, logistics, communications, rater participation, and related records.
• Coordinates or administers pre-employment and onboarding processes, including background checks, medical or physical examinations, drug testing, reference verification, required certifications, employment documentation, orientation, and departmental communication.
• Monitors pre-employment and onboarding requirements to ensure required steps are completed accurately and timely prior to appointment or start of employment.
• May administer or assist with employee leave programs, including Family and Medical Leave Act (FMLA) administration and related leave processes.
• May coordinate employee and applicant drug and alcohol testing programs, including notifications, documentation, vendor coordination, and compliance with applicable policies and regulatory requirements.
• Assists in interpreting and applying personnel policies, Civil Service requirements, collective bargaining provisions, and applicable federal, state, and local employment laws and regulations.
• Researches personnel issues, evaluates relevant facts and information, and develops recommendations for appropriate action.
• Conducts or assists with fact-finding and workplace investigations involving employee complaints, personnel matters, or other assigned issues.
• Assists with the development, coordination, and delivery of employee training, professional development, and other organizational initiatives.
• Identifies and recommends improvements to departmental processes, procedures, technology use, workflow, documentation, and customer service.
• Collects, analyzes, and interprets human resources data and prepares reports, summaries, correspondence, presentations, procedures, and other written materials to support program evaluation, planning, and decision-making.
• Uses human resources information systems, applicant tracking systems, databases, spreadsheets, word-processing applications, and other technology to perform assigned work and retrieve, analyze, and report information.
• Serves as a liaison between Human Resources and City departments to facilitate communication, resolve issues, coordinate assigned activities, and promote consistent application of personnel practices.
• Establishes and maintains effective working relationships with City officials, department representatives, employees, applicants, labor representatives, professional organizations, vendors, and members of the public.
• Assigns, coordinates, or reviews the work of clerical or administrative staff assisting with assigned human resources activities, as required.
• Handles sensitive personnel, applicant, examination, and employee information with appropriate discretion and confidentiality.
• Keeps current with developments, trends, laws, professional standards, technology, and best practices affecting public-sector human resources administration.
• Performs related work as required.

Education, Qualifications & Experience

• Graduation from a four year college or university with a bachelor’s degree in Human Resources Management, Public Administration, Business Administration, Organizational Development, Psychology, Industrial Relations, or a closely related field; and a minimum of three years experience in progressively responsible professional human resources experience involving areas such as recruitment and selection, employment testing, job analysis and classification, training, and organizational development, human resource programs, HR technology and reporting metrics, or related personnel functions.
• Ideal candidate will have broad professional human resources experience across multiple functional areas; demonstrated experience working independently on complex or sensitive personnel matters; strong analytical, written, and interpersonal skills; and experience in public-sector human resources, Civil Service or merit-based employment systems, recruitment and selection, job analysis and classification, or employment testing.
• In lieu of a college degree, an additional four (4) years of directly related work experience may be considered.
• Professional certifications in human resources, such as PHR, SPHR, SHRM-CP, IPMA-CP, IPMA-CS, or comparable certifications preferred.

Knowledge, Experience, Skills & Abilities

• Knowledge of and ability to apply the principles, concepts and professional standards and practices of modern public-sector human resources administration.
• Knowledge of Federal and State laws and regulations applicable to public personnel administration.
• Knowledge of recruitment, selection, candidate evaluation, merit-based employment, and competitive examination principles and practices; familiarity with Civil Service preferred.
• Knowledge of job analysis, job evaluation, classification methods, employee testing, assessment methods, rating procedures, and basic statistical concepts used in personnel selection.
• Knowledge of employee leave administration, pre-employment and onboarding processes, employee screening, and workplace drug and alcohol testing requirements and procedures.
• Knowledge of employment practices related to equal employment opportunity, affirmative action, and nondiscrimination principles and requirements.
• Knowledge of collective bargaining agreements and the ability to interpret and apply relevant contractual provisions.
• Knowledge of contemporary human resources practices, trends, technologies, and professional standards.
• Considerable analytical, research, and problem-solving skills, including the ability to gather and evaluate information, identify relevant issues, and develop practical and supportable recommendations.
• Considerable oral and written communication, presentation, interpersonal, interviewing, and consultation skills.
• Skill in developing clear, accurate, and job-related written materials, including reports, correspondence, policies, procedures, job descriptions, examination materials, and recommendations.
• Ability to communicate complex human resources policies, procedures, and requirements clearly to employees, applicants, supervisors, managers, and members of the public.
• Ability to exercise sound judgment, discretion, and independent decision-making in handling complex, sensitive, or confidential personnel matters.
• Ability to maintain strict confidentiality and appropriately safeguard personnel, examination, applicant, and employee information.
• Ability to independently organize, prioritize, coordinate, and manage multiple assignments, projects, and deadlines while recognizing matters requiring consultation, escalation, or supervisory review.
• Ability to consistently and appropriately apply established policies, procedures, laws, regulations, contractual provisions, and precedents.
• Ability to design, coordinate, and deliver formal and informal training and informational programs.
• Ability to assist in the development, implementation, evaluation, and improvement of human resources programs, procedures, workflows, and service delivery.
• Ability to collect, analyze, interpret, and present human resources data and metrics in support of operational and management decision-making.
• Skill in the use of human resources information systems, applicant tracking systems, databases, spreadsheets, word-processing applications, presentation software, and other technology used in human resources administration.
• Ability to learn and effectively apply new technologies, systems, methods, and best practices to improve work processes and outcomes.
• Ability to prepare and maintain accurate records, documentation, reports, and administrative files.
• Ability to assign, coordinate, and review the work of clerical or administrative personnel assisting with assigned activities.
• Ability to adapt to changing priorities, laws, technologies, organizational needs, and professional practices.
• Ability to establish and maintain effective working relationships with elected and appointed officials, department heads, supervisors, employees, labor representatives, applicants, professional organizations, vendors, and members of the public.
• Ability to provide responsive, professional, and effective customer service while maintaining appropriate application of personnel policies and procedures.

Necessary Special Requirements

Flexibility of schedule, this position may occasionally require work to be performed outside of the traditional 9-5 schedule.

SALARY, BARGAINING UNIT & TERMS OF EMPLOYMENT

This is a Special Fund, non-tested position. This is an anticipated vacancy.

This position covered by the Executive Management & Confidential Employee Policy, available to review HERE.

Benefit Information

Employees become eligible to participate in the Medical & Dental benefit plan provided for Executive Management & Confidential Employees. Employees may elect a medical plan including prescription drug and dental coverage, for which employees must contribute a portion of the premium cost. Benefit information can be found online HERE, under the Executive Management & Confidential Employees banner.

Eligible employees receive paid vacation, paid sick days, paid personal days, and paid holidays.

Term Life Insurance of $120,000 and $100,000 AD&D is provided at no cost to the employee.

Hires into this class shall not be covered by the City pension but shall continue to be covered by Social Security; additionally, employer will contribute 7.5% of base pay into a defined contribution plan.

The City of New Haven does not sponsor employment visas. All applicants must have current authorization to work in the U.S. without employer-sponsored visa support.

Employment is contingent upon the successful completion of: (1) a pre-employment background check, (2) a pre-employment physical examination, including pre-employment drug screening accordance with the City’s Drug Free Workplace Policy*, and (3) a 90-day probationary period. Instructions and information on this pre-employment process are included in Conditional Offer of Employment.

Pursuant to the Federal Drug Free Workplace Act of 1988, The City of New Haven has a adopted a Drug Free Workplace Policy. The City of New Haven requires a pre-employment drug test, which includes screening for marijuana.

Selection Plan

Applications will be reviewed by the Department of Human Resources. Applicants must demonstrate that they meet the minimum requirements as listed within the job description; failure to do so may result in disqualification.

It is critical that you complete the application thoroughly, as the information you provide will be used to ascertain if you are eligible to move forward in the selection process. Your application and resume should indicate that you meet the minimum requirements as listed. This information may be used to determine the eligibility list. Submissions may be evaluated prior to a posted closing date, and a hiring decision may be made prior to the removal of the job posting.

As part of the application process, candidates will be required to respond to several targeted questions regarding their professional human resources experience. Applicants are strongly encouraged to review all supplemental questions before beginning their responses and to provide complete, specific examples that clearly describe their own experience, responsibilities, level of involvement, and results. Responses will be reviewed as part of the screening process and may be used to determine which candidates are selected to move forward.

Information regarding the employment and selection process can be found HERE.

Please note that the only method of communication with applicants for this position will be by email. You must provide a valid, working email address and you will need to monitor your email, including spam/junk folders, for correspondence from the New Haven Human Resources Department.

We reserve the right to extend an application deadline or close a job posting early to ensure we can attract and identify the best candidate(s) for a position.

Conclusion

To Apply For This Opportunity

• Complete your User Registration. You are encouraged to save your Applicant Profile for future use.
• You MUST click on the job posting you are interested in, and click Apply or Apply Online from within that posting.
• MAKE SURE the job you are applying for is named at the top of the page as you review your application!
• Review or modify your application for that position
• Click "Ready to Send App" or the "Send" tab; read page and click the attestation
• Click "Send to City of New Haven"
• You will be redirected to "CONFIRMATION OF EMPLOYMENT APPLICATION SUBMISSION"
• You will also receive an email and text, if a number was provided, confirming your submission
• If you do not receive this confirmation in the next 24 hours, your application has not been submitted - please contact us at [email protected]

Please Note, your Profile is NOT an application for an open position. After you create your Applicant Profile, you must still click on a Job Title and complete the application as instructed for each position.