Senior Manager, Data Center Operations

1. About Our Client:

The organization operates in the network infrastructure industry, focusing on the deployment and maintenance of critical hardware and network systems that support digital products on a global scale. It addresses the challenge of ensuring consistent availability and performance of network services by managing extensive hardware platforms and data center operations across multiple locations.

2. About the Opportunity:

The Senior Manager, Data Center Operations will lead the creation of a US-based team dedicated to operational excellence within hyperscale colocation facilities. This role is crucial in managing the rapid deployment and ongoing maintenance of network equipment to meet service level agreements, directly impacting the reliability and performance of the organization''s network infrastructure.

3. Responsibilities:

• • Manage a team overseeing Field Technician contractors in hyperscale data center pods across the United States
• • Build and maintain relationships with third-party system integrators and data center providers
• • Oversee deployment and maintenance activities conducted by external partners
• • Conduct inventory control and coordinate returns for defective parts
• • Coordinate with Compliance teams on data center access management
• • Maintain 24x7 staffing and escalation procedures to ensure SLA adherence
• • Evaluate and adjust training programs specific to hyperscale pod needs
• • Coordinate Field Technician staffing at hyperscale locations

4. Requirements:

• • Minimum 10 years of relevant experience
• • Bachelor''s degree in Engineering, Management Information Systems, or related field, or equivalent experience
• • Extensive experience with data center vendors and environments
• • Proven track record in employee development and engagement
• • Strong drive for process improvement
• • Experience leading teams through process changes and realignments

5. Pay Range and Compensation Package:

• • For US-based candidates, base salary range is $132,100 to $237,900 per year
• • Compensation varies for candidates outside the US
• • Package may include annual bonuses, equity awards, and an Employee Stock Purchase Plan (ESPP)

6. Benefits & Perks:

• • Healthcare coverage
• • 401(k) savings plan
• • Company holidays
• • Paid time off (vacation and sick time)
• • Family friendly benefits including parental leave
• • Employee assistance program focused on mental and financial wellness
• • Flexible work arrangements supporting remote and office work

Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.

Note:

RemoteHunter is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company’s career page or ATS.