Senior Infrastructure Analyst

Skills and Responsibilities

• SCCM and Intune Administration
• - Vulnerability & Patch Management

• • Drive vulnerability remediation efforts and reduce backlog.
• • Improve patch compliance and reporting.
• • Collaborate with stakeholders to prioritize risk-based remediation.
• • Ensure vulnerability and patch management activities meet the standardsestablished by the Cyber Security team.
• • Track remediation progress against CyberSecurity-defined measurementparameters, including severity, risk rating, compliance targets, andremediation timelines.
• • Validate patching outcomes against approved security baselines, vulnerabilitymanagement expectations, and operational compliance requirements.
• • Partner with Cyber Security to review vulnerability trends, recurring gaps,overdue remediation items, and areas requiring corrective action.
• • Maintain clear evidence of remediation progress, exception handling, riskacceptance, and compliance status for audit and governance purposes.
• • Strengthen reporting to provide actionable visibility into patch compliance,vulnerability exposure, remediation aging, and SLA performance. Monitoring & Observability (On-Premises and Cloud)
• • Assess and optimize monitoring and observability platforms across on-premises and cloud workloads
• • Improve alert quality by reducing noise, tuning thresholds, and ensuring alertsare actionable and insight-driven
• • Build and enhance operational dashboards to improve visibility intoinfrastructure health, performance, availability, and capacity trends
• • Integrate monitoring tools with ServiceNow to streamline.