Senior Credit Control Analyst

About the Company

A leading industrial manufacturing business is looking for a Senior Credit Control Analyst to join its finance team in Montreal, Quebec.

About the Role

This role will support the Credit Control function and provide day-to-day administrative support across Finance, Sales, Supply Chain, Customer Service and Management.

Responsibilities

• Evaluate customer credit hold status and make decisions to place or release holds
• Complete customer credit reviews and recommend appropriate credit levels
• Work with internal teams and field offices to resolve disputed charges
• Review collection reports and monitor outstanding balances
• Support collection of overdue payments
• Work with cash applications and sales teams to resolve customer deductions
• Provide administrative support to the Finance Manager
• Review travel expense reports for accuracy and correct classification
• Prepare and post journal entries
• Coordinate new vendor setup and support shared services activity
• Input vendor invoices, match invoices to checks and maintain vendor/customer files
• Build relationships across Finance, Sales, Supply Chain, Marketing and Customer Service teams
• Support internal customer satisfaction and strengthen customer relationships

Qualifications

• Diploma in Business or a related field, or equivalent experience
• 3–4+ years of experience in administration, finance support, customer service or credit control

Required Skills

• Strong verbal and written communication skills
• Excellent organisation and attention to detail
• Confident working with internal and external stakeholders
• Strong Microsoft Office skills, including Excel, Word, PowerPoint and Outlook
• Ability to work under pressure and meet deadlines
• Analytical, dependable and proactive approach
• Strong judgement and problem-solving ability
• Ability to work independently and as part of a team
• Current/active driver’s licence

Preferred Skills

• Bachelor’s degree in Business or a related field
• 6–10+ years of relevant administrative, finance or customer service experience
• Experience working with Sales and Customer Service teams
• Credit control, collections, accounts receivable or cash applications experience
• Experience in a manufacturing or industrial environment