Senior Business System Analyst with Salesforce

Hi,

• Role : Senior Business System Analyst
• Location: Irvine, CA – Local Profile only
• Long Term contract
• Visa: Only Visa Independent
• Client Interview : In-person Only

Candidates should have a total of 15–20 years of experience, including 8–10 years of Business Systems Analyst (BSA) experience. Hands-on experience with Salesforce CRM is mandatory.

• JD:-
• 10+ years of progressively increasing responsibility as a BSA, or equivalent business experience, with extensive involvement in process analysis, process design and documentation, and involvement in complex large-scale and high-impact projects / platform implementations that add significant business value, is required
• CRM system experience in Salesforce, is Mandatory
• 20% North American travel, is required
• Bachelor's Degree is highly preferred.
• Commercial, R&D, Marketing, Sales or Revenue Management functional experience is desired.
• CPG Manufacturing or food service industry experience is helpful.
• Fluent in desktop, project management, process flow charting tools (i.e. Visio, Lucid, etc.) is preferred.
• Pricing automation or Trade Management System familiarity would be great.
• MicroStrategy or another BI platform (i.e. PowerBI) experience would be helpful.
• PLM (process lifecycle management) process/theory understanding is wonderful.

Knowledge and Skills:

• Knowledge of Commercial processes including Sales, Marketing, Revenue Management, R&D and Customer Service, with experience leveraging CRM platforms (Salesforce preferred) to drive business outcomes.
• Ability to perform system and process analysis duties including flow charting and value stream mapping using process and software documentation tools.
• Has direct participation and experience with multiple software platform implementations.
• Prior experience with process improvement methodologies and tools (Kaizen, Six Sigma, Green/Black Belt, etc).
• Understanding of data systems, databases, software development life cycle, and information and application architecture.
• Experience leading the development of UAT and QA testing plans and cases.
• Ability to learn and adapt to new software and technology.
• Project management skills a plus.
• Excellent interpersonal skills.