About the Role
Cisive is a leading provider of compliant background screening solutions serving mid-market businesses, nonprofits, and healthcare organizations. This is a dual-function role for a sharp, collaborative professional who thrives at the intersection of analysis and agile delivery. You will serve as both the primary Senior Business Analyst and Scrum Master for a cross-functional team supporting our Drug Testing & Occupational Health, Government, and Transportation clients driving clarity from discovery through delivery in a compliance-sensitive, regulated environment.

Business Analyst Responsibilities
Partner with product owners and stakeholders to elicit, document, and validate business requirements across Cisive’s background screening workflows
Translate complex business needs into clear, actionable user stories, acceptance criteria, and process flows — with particular attention to FCRA compliance requirements
Conduct gap analyses, workflow assessments, and process mapping across screening product areas including criminal, verifications, civil, medical, MVR, and drug screening
Maintain a well-groomed, prioritized product backlog in collaboration with the Product Owner
Facilitate discovery sessions, workshops, and stakeholder interviews to align on scope and intent
Serve as a liaison between business stakeholders and the development team to ensure shared understanding
Define and track KPIs and success metrics for delivered features and solutions
Produce high-quality documentation including BRDs, process diagrams, data flows, and user journey maps
Support UAT by developing test scenarios, coordinating with QA, and managing stakeholder sign-off

Scrum Master Responsibilities
Facilitate all scrum ceremonies: sprint planning, daily standups, sprint reviews, and retrospectives
Shield the team from external interruptions and protect sprint commitments
Track and communicate sprint velocity, burndown metrics, and team capacity
Coach team members on agile principles and continuous improvement practices
Identify and actively remove blockers, escalating impediments when necessary
Foster a psychologically safe, high-trust team environment rooted in agile values
Report sprint health and delivery progress to leadership and key stakeholders
Continuously improve team processes through retrospective action items and experimentation

Preferred Qualifications
CSM, CSPO, or equivalent Agile certification
CBAP or PMI-PBA certification
Experience in regulated or compliance-sensitive industries (FCRA, background screening, or HR-tech (preferred)
Familiarity with process documentation tools (e.g., Confluence)
Background in SaaS or product-led organizations
Experience with Claude

Senior Business Analyst

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