Senior Application Support Analyst

About the Role

The Senior Application Support Analyst (L2/L3 Support) will be responsible for Providing Level 2/Level 3 production support for Aladdin and related front office applications.

Responsibilities

• Must have hands-on experience supporting BlackRock Aladdin in a live front-office environment, working alongside Portfolio Managers and Traders.
• Depth of knowledge spanning pre-trade risk, order management systems (OMS), trade booking, and post-trade confirmations.
• Proficient in writing complex SQL queries for data validation and root cause analysis, plus Python for automating operational scripts and monitoring tools.
• Strong communication skills to interact directly with high-pressure business users (traders/PMs) and vendor contacts (BlackRock).

Qualifications

Experience in Asset Management / Front Office Investment Lifecycle (Order management, execution, booking).

Required Skills

• Hands-on experience with BlackRock Aladdin.
• Proficient in SQL and Python.
• Strong stakeholder management and communication skills.

Preferred Skills

• Experience in trade lifecycle management.
• Ability to write complex SQL queries.
• Experience in automating operational tasks using Python.