Salesforce QA Analyst

• Job Title: Salesforce QA Analyst
• Location : San Francisco, CA (Hybrid Onsite Role -3 Days Onsite Per Week)
• Duration : Fulltime
• Teams Meeting Interview
• Job Description:

Key Responsibilitie

• s
• Perform functional testing of Salesforce applications (Service Cloud
• ).Design, write and execute detailed test cases based on business requirement
• s.Apply Salesforce admin concepts for configuration and testing suppor
• t.Identify, document and track defects; collaborate with development teams for resolutio
• n.Collaborate closely with developers and engineers to ensure comprehensive test coverag

• e.
• Required Ski

• lls
• Strong experience in Salesforce functional test
• ing.Good understanding of Salesforce admin concepts (user management, security, configuration, Escalation/de-escalation, Case management , case routing , Agent configerati
• on).Experience with defect tracking and reporting to

• ols.
• Secondary S

• kills
• Experience with Experience Cloud (Community Cloud) te

• sting.
• Qualifi

• cations
• 3+ years of experience in Salesforce QA or simila
• r roles.Good analytical and problem-solving
• skills.Excellent communication and teamwork ab

ilities.