Quality Assurance Analyst

Quality Assurance Analyst at Think Tell Junction

Location: United States — 100% Remote

Job Type: Full Time

Salary: $68,000 - $77,000 per year

The Position

The Quality Assurance Analyst opening at Think Tell Junction supports day-to-day work across communications, public relations, marketing support, events, customer service, and office coordination. In this position, you will review work outputs, records, and processes for accuracy, consistency, and compliance with documented standards while working with the records, systems, and teams used by Think Tell Junction.

What You'll Contribute

• Review samples of client, media, content, event, and communication records against documented procedures, quality standards, and required fields.
• Identify errors, inconsistencies, missing information, and process gaps and record findings clearly.
• Track recurring quality issues and analyze patterns across communications, content, event, and client-service workflows to identify likely root causes.
• Prepare quality metrics, exception summaries, and trend reports for clients, communications teams, event teams, and partners.
• Work with process owners to verify corrective actions and confirm that resolved issues do not repeat.
• Maintain audit-ready quality documentation, review checklists, and evidence supporting completed checks for Think Tell Junction.

What We Value

• Experience in quality assurance, operations review, data validation, auditing, or process control.
• Strong attention to detail and ability to apply written standards consistently.
• Comfort using spreadsheets, checklists, issue trackers, and reporting tools.
• Strong written communication and the ability to document work clearly in a remote environment.
• Reliable internet access and a quiet, secure workspace suitable for handling business information in Think Tell Junction's remote-work environment.
• Ability to complete a pre-employment background check.

Position Details

• Employment type: Full Time
• Work arrangement: 100% Remote — United States
• Experience level: Associate
• Base salary: $68,000 - $77,000 per year

Apply Now

To be considered, submit your resume and complete the online application with current contact and employment information.