Proposal Management, Analyst

Overview

Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the management of experiences, insights, and actions for candidates, customers, employees, patients, and residents alike.

We believe that every experience is a memory that can last a lifetime. Experiences shape the way people feel about a company. And they greatly influence how likely people are to advocate, contribute, and stay. At Medallia, we are committed to creating a world where organizations are loved by their customers and their employees.

We empower exceptional people to create extraordinary experiences together.

Bring your whole self.

The Role

As a Proposal Management Analyst, you will serve as a core frontline contributor articulating how Medallia’s platform solves complex customer challenges and drives business outcomes. Working alongside the Solutions Engineering team, you will craft compelling RFP responses, optimize our central proposal repository, and help build prospect-specific content to fuel our sales ecosystem's growth.

Responsibilities

• RFP Execution & Timelines: Manage deliverables, communications, and timelines for assigned sections of proposals, tenders, and questionnaires.
• Solutions Engineering Support: Partner with Solutions Engineers to answer functional questions and build out tailored, prospect-specific content.
• Content Library Management: Maintain and continuously update the RFP content repository with net-new responses and materials.
• Domain Expertise & Enablement: Drive proposal best practices across teams while maintaining deep subject-matter expertise in designated product, vertical, or horizontal domains.
• Projects: Participate in annual Hack Day and team innovation initiatives.

Qualifications

Minimum Qualifications

• Bachelor's Degree or equivalent work experience
• Must be flexible to travel to regional training courses and events
• 1-3 years professional experience or internships preferred in prospecting, business development, direct sales, IT consulting
• Software as a Service technology background and/or knowledge of cloud based business applications

Preferred Qualifications

• Degree in Information Systems, Business, Economics, Marketing Research, Finance
• Excited about learning CEM and discovering where customers are in their journey
• Interest in working at a fast-paced, high-growth, company where you are energized by finding and solving problems even if they take you outside of your job description
• Strong verbal, written, and presentation skills
• Innate curiosity to fully learn and explain the products and services offered the Medallia Experience Cloud
• Self-motivated with the ability to multitask and prioritize multiple activities and deadlines
• Excellent organization and time management skills

Medallia is committed to equal pay and transparency. The annual base salary range for this position is $75,000-$100,000. Please note that the salary range information provided is a general guideline and combines all of the distinct labor markets within the US. It is uncommon for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on a variety of factors. Medallia considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, candidate’s work location, education/training, key skills, internal peer equity, external market data, as well as, market and business considerations when making compensation decisions.

Medallia also offers competitive health and wellness benefits, including but not limited to medical, dental, vision, 401(k), short-term and long-term disability, life and AD&D insurance, statutory leaves, paid parental leave, and paid holidays. Benefits and eligibility may vary by location and role.

At Medallia, we celebrate diversity and recognize the value it brings to our customers and employees. Medallia is proud to be an equal-opportunity workplace and is an affirmative-action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law. Individuals with a disability who need an accommodation to apply please contact us at [email protected]. For information regarding how Medallia collects and uses personal information, please review our Privacy Policies. Applications will be accepted for 30 days from the date this role was posted or until the role has been filled.