Product Manager — Data & AI

• Job Title: Product Manager — Data & AI
• Location: Charlotte, NC — Hybrid (3 days/week onsite, Tue–Thu)
• Relocation assistance is not offered

***Must be authorized to work in the U.S. without current or future sponsorship (U.S. citizen or Green Card holder only)***

Overview: We're looking for a strategic Product Manager to own the vision, roadmap, and rollout of our data and AI-driven products. This is a senior individual contributor role with a path toward director, focused on product strategy and stakeholder engagement rather than hands-on engineering.

About the Role: You'll manage a live roadmap of data and AI products, run pilots directly with business stakeholders and translate what you learn into the next iteration of the roadmap. A typical pilot might mean building a dashboard and insight tool backed by Snowflake, onboarding leadership to use it and give feedback, iterating, then rolling it out more broadly — for example, starting with one location and expanding to a dozen more.

Time is roughly split 50% managing the existing product roadmap, 30% customer-facing pilot and relationship work, and 20% tracking the evolving AI/vendor landscape (with heavier development-phase weeks during active builds).

• What You'll Do
• Define product vision and maintain a prioritized roadmap for data and AI products
• Identify and prioritize AI/ML use cases across business domains and evaluate emerging technologies (LLMs, RAG, AI agents, predictive analytics)
• Lead vendor evaluations for AI platforms and tools, assessing build vs. buy trade-offs
• Design and run pilots with clear success criteria, KPIs, and go/no-go decisions
• Partner with engineering and data science teams to scope and deploy AI features into production
• Own the feedback loop for AI products — define metrics, monitor performance, and drive iterative improvement
• Bridge technical and business audiences, translating AI capability and limitations into clear business terms
• Present product updates and strategic recommendations to executive leadership

• What We're Looking For
• 4+ years of product management experience, ideally with data or AI-driven products
• Hands-on experience managing AI/ML products, including LLM-powered applications or predictive analytics
• Experience with AI vendor evaluation and contract negotiation (e.g., Azure OpenAI, Databricks, Snowflake Cortex)
• Working knowledge of AI/ML concepts — NLP, LLMs, RAG, prompt engineering, embeddings
• Proficiency with Excel and SQL
• Strong communication skills and comfort working directly with senior business stakeholders
• Some travel expected for leadership/strategy sessions, typically a few days at a time, up to 3–4 times a year