Procurement Analyst Coupa S2P

• Procurement Analyst
• Location: Toronto, ON

Onsite Flexibility: Hybrid — 1–3 days per week (Wednesday and Thursday in-office, plus the 4th Friday of every month; subject to change according to business needs)

• Contract Details
• Position Type: Contract
• Contract Duration: 16 months (end of fiscal 2027)
• Pay Rate: C$35.00–C$40.00 / Hour (CAD)
• Shift / Schedule: 37.5 hours/week, 9:00 AM – 5:00 PM, Monday to Friday

• Job Summary
• We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients. As a Procurement Enablement Consultant (Contract), you will support the successful enablement, adoption, and day-to-day optimization of Coupa Source-to-Pay (S2P) capabilities across the organization. You will partner with Procurement, Accounts Payable, Technology, and business stakeholders to improve user experience, strengthen process compliance, and help drive efficient, controlled purchasing operations. This role is ideal for a hands-on practitioner with procurement process and platforms experience, strong operational discipline, and the ability to translate business needs into practical system and process improvements.

This contract role is suited to a delivery-focused professional who can combine procurement process knowledge, Coupa S2P platform familiarity, and strong stakeholder collaboration to help scale effective, compliant purchasing operations. The successful candidate will bring a continuous improvement mindset, sound judgment, and the ability to support both tactical execution and broader enablement objectives.

• Key Responsibilities
• Support the enablement and ongoing administration of Coupa S2P processes, including requisitioning, approvals, purchasing, receiving, invoicing, and user support.
• Execute day-to-day platform support activities which include (but are not limited to) the following:

- Manage user provisioning for procurement platforms (Coupa, Zip), including onboarding/offboarding and access rights. - Maintain accurate records for user access and permissions to ensure compliance with licensing entitlements. - Resolve/triage usage access issues. - Maintain compliance with internal controls, data privacy, and regulatory requirements. - Monitor recurring issues, analyze root causes, and recommend practical enhancements to improve controls, user experience, and operational efficiency. - Manage shared mailbox to triage/resolve user issues.

Assist with supplier and catalog enablement activities in Coupa to improve adoption, transaction accuracy, and policy-compliant buying channels, such as (but not limited to):

- Linking non-catalogue requisitions to contracts; PO modifications, cancellations, and monitoring. - Linking approved suppliers on the Coupa Supplier Portal and providing support where required. - Providing advice and support to users creating purchases (catalogue and non-catalogue) in Coupa. - Monitoring hosted catalogs and managing punchout catalogue outages with suppliers in the tool. - Oversight and administration of the Supplier Enablement Mailbox.

• Help maintain process documentation, standard operating procedures, training materials, and job aids to support effective user onboarding and change adoption.
• Support testing, release readiness, and business validation for system changes, enhancements, and defect resolution impacting Coupa and Zip platforms.
• Track and report on operational metrics, service levels, and enablement progress to provide visibility into adoption, issue resolution, and process effectiveness.
• Ensure activities are completed in alignment with internal policies, governance requirements, audit expectations, and risk management standards.
• Partner with Procurement Operations, Accounts Payable, Technology, and business stakeholders to identify process gaps, resolve issues, and improve end-to-end P2P performance.
• Contribute to continuous improvement initiatives that strengthen procurement enablement, simplify user interactions, and support broader Procurement transformation priorities.

• Required Skills
• Hands-on experience supporting Source-to-Pay/Procurement-focused platforms in a procurement operations, systems support, or enablement role.
• Experience/strong understanding of procurement and payables processes, including requisition-to-invoice workflows, approval controls, supplier enablement, and catalog management.
• Demonstrated ability to troubleshoot operational issues, coordinate across teams, and drive timely resolution with a strong attention to detail.
• Experience supporting user enablement through training, documentation, onboarding, communications, and adoption support.
• Comfort working with data, reporting, and process metrics to identify trends, support decisions, and monitor operational performance.
• Strong communication and stakeholder management skills, with the ability to work effectively across business, operations, and technology teams.
• Ability to operate in a fast-paced environment, manage multiple priorities, and support change initiatives with a high degree of accountability.
• Analytical thinking skills.
• Strong problem-solving skills.

• Preferred Skills
• Experience with testing, release support, or process documentation for procurement systems.
• Experience with Coupa S2P or Zip platforms (considered a strong asset).
• Experience in financial services or other highly regulated environments.
• Experience with Coupa S2P or ZIP platforms strongly preferred; exposure to other tools (Ariba, Ivalua, etc.) would also be considered.
• Excel proficiency.
• Procure to pay, sourcing and contract, and/or previous helpdesk experience may be beneficial.

• Education Requirements
• Post-secondary education in business, supply chain, finance, information systems, or a related discipline is preferred.

• Required Experience
• Procurement lifecycle experience (1–3 years).
• Exposure to source-to-pay (S2P) lifecycle.

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

• Important Notes
• Interview process: 1 round of interviews (with hiring manager); potential for a 2nd round (hiring manager and one-up). May be virtual or in-person, depending on timeline and availability.
• Target start date is July 27, 2026; ideally all contractors start the same day to support training.

• About the Client
• Leading North American financial institution offering a wide range of reliable financial products and services. Committed to customer satisfaction and community impact, they provide personalized banking solutions to meet your unique needs. Join a diverse and inclusive team dedicated to creating a more secure and sustainable future.

• About GTT
• GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.

Job Number: 26-07595 Industry: Data & Analytics

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