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Reqroute, Inc

PEGA Business Technical Analyst

Contract · In Office · Rochester, New York (USA)

Posted Jul 16, 2026

Work Options
Industry
Job Type
Position Group
  • Job Title: PEGA Technical BSA
  • Location: Rochester, NY (Hybrid)
  • Exp- 8+ years
  • Long term Contract

W2 ONLY

Roles and Responsibilities :

  • • Has practical exposure to Pega PCS framework
  • • Conduct stakeholder interviews, workshops, and DCO sessions
  • • Conduct stakeholder interviews, workshops, and DCO sessions
  • • Understand business processes, pain points, and objectives
  • • Gather and document:
  • o Business Requirements (BRD)
  • o Functional Requirements (FRD)
  • o Use cases & process flows
  • • Perform gap analysis (current vs future state)
  • • Convert requirements into:
  • o User Stories & Acceptance Criteria
  • o Case types, flows, stages, SLAs

Define:

  • o Business rules
  • o Data mappings
  • o UI/UX logic (screen mockups)
  • • Ensure solution aligns with Pega framework capabilities
  • • Participate in Agile ceremonies:
  • o Backlog grooming
  • o Sprint planning
  • o Daily stand-ups
  • o Sprint demos
  • • Create and manage Product Backlog Items (PBIs)
  • • Prioritize and refine user stories with Product Owner
  • • Work closely with:
  • o Lead System Architect (LSA)
  • o Senior System Architect (SSA)
  • o Developers
  • • Clarify requirements and constraints
  • • Validate feasibility of business requirements in Pega

Support:

  • o SIT (System Integration Testing)
  • o UAT (User Acceptance Testing)
  • • Responsibilities include:
  • o Defining acceptance criteria
  • o Reviewing test cases
  • o Validating solution against requirements
  • o Ensuring BA sign-off before test execution [Cognizant...ementation | Word]
  • • Act as single point between business stakeholders and IT team

Conduct:

  • o Playback sessions
  • o Demos
  • o Requirement clarification calls
  • • Manage expectations and drive approvals

Documentation & Deliverables:

Key deliverables:

  • • BRD / FRD
  • • User stories + acceptance criteria
  • • Process maps / workflows
  • • Data models / mappings
  • • UI mockups / wireframes
  • • Traceability matrix

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PEGA Business Technical Analyst

Reqroute, Inc

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