Title: Analyst - Epic/Clearinghouse (Revenue Cycle, Coverage Discovery & Patient Responsibility)
Work Location: Jackson, MS 39216, USA
Work Mode: 75% remote and 25% in person

About the Role
We are seeking a detail-oriented Analyst to support our Revenue Cycle team by reviewing coverage discovery for scheduled patient appointments, documenting findings in Epic, and identifying trends across our 88 clinic locations. This role plays a key part in optimizing patient responsibility collections and strengthening third-party payment processes, while partnering closely with clinical and operations leadership.

What You'll Do
Review coverage discovery for scheduled patient appointments to determine patient responsibility
Accurately document coverage findings within Epic
Identify trends in coverage and point-of-service (POS) patient responsibility collections across all clinic locations
Recommend process improvements to optimize collection of patient responsibility revenue and third-party payments
Communicate effectively with clinical and operations leadership on coverage discovery, patient responsibility, and broader revenue cycle topics

Required Skills & Experience
Epic PB experience required; Epic certification preferred
RHIA, RHIT, or CPC certification required
Strong background in revenue cycle reporting, system build/logic, claims adjudication, and data analysis
Experience training staff on revenue cycle processes
Hands-on clearinghouse experience
Experience with third-party coverage discovery
Ability to interpret Real-Time Eligibility (RTE) results
Strong interpersonal and communication skills

Preferred Qualifications
Experience in public health, community health, physician clinic, FQHC, or RHC revenue cycle settings

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